Boot Barn in Alexandria is a store that celebrates American heritage by offering quality western and work gear for families. Customers appreciate the wide selection of clothing, boots, belts, buckles, and advanced workwear available. Many have had positive experiences with the staff, noting their helpfulness and knowledge. For example, one customer was assisted by an employee named Cole, who recommended the Rocky Twisted X work boots and put them on hold. Another employee, Chasity, provided exceptional service, helping sort out an online order issue despite the store nearing closing time. However, some customers have encountered pricing issues, such as discrepancies between shelf tags and register prices, and challenges with exchanges when using gift cards. Additionally, there have been reports of order mistakes that took some time to resolve, although most customers ultimately left satisfied. Overall, Boot Barn is praised for its great selection and friendly staff, making it a preferred choice over competitors, especially for those seeking quality work boots and clothing. The store also offers discounts, including military discounts, enhancing the overall shopping experience.
Super friendly people. Found exactly what we were looking for, and priced affordable.
February 2024
The checkout person was not very nice. Hard to find help. Will not return
April 2023
Awesome store with an incredible selection of clothing and boots, belts, buckles and more. They carry a unique lines of styles in clothing as well as advanced work wear.
