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January 2024 by Pierre Mays
Do not bank with chase terrible bank will steal money out your account and hang the phone up when you call the fraud team DO NOT PUT YOUR MONEY WITH CHASE BANK THEY ARE HUUUUUGE THEIVES bank with Wells Fargo get your money out of chase
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January 2024 by Chaotic Shellz
Avoid this Branch like The Plague! I have banked with Chase MANY MANY years. It's pretty much the only bank that I have ever used..... until I walked into this Branch. The 'Manager' is arrogant, condescending, and absolutely Rude. He rolled his eyes at a customer when they walked away- and treated me no better. I actually ended up closing my account! If this is Chase Banks standards and how they treat long time customers- I want no part of it. There are plenty other banks that actually value their customers.
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April 2023 by Jessica Parrie
The branch near the Alexandria Mall is way better than the Jackson St. location. Jackson St. Will do whatever they want regardless of what's written in the deposit slip and lie straight to your face
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December 2022 by Mary West
Fast and friendly service
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August 2022 by Christian Galloway
Such bank! Very wow!
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April 2022 by Kimberly Fuselier
Chase Bank has made the simplest task so very unnecessarily complicated to the point that I almost despise that place. They are extremely complicated and not at all worth all of the time I spent trying to fix their errors. Absolutely exhausting dealing with this bank.
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February 2022 by President Duane Jackson Sr CEO
Misrepresentation
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November 2021 by Mustafa Abdullah
Don’t even deserve 1 starVery unprofessional banker especially Josh when I asked about information about my wire transfer he was like go find it in your copy didn’t even bother to helpI’ve already addressed that to their headquarterVery bad experienceI’ve been there multiple times don’t remember they solve any issues that I had with JP Morgan
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August 2021 by Christopher
I use the drive-through for all business transactions and not had a single problem. Every employee has been friendly and efficient. Always remember who I am too. Sure the wait time can be a little extreme but they are doing the best they can.
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August 2020 by Joe
They are open
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July 2020 by Thomas Brasket
We had an account that had to be verify and we went in about a month ago and the money was never released because it was verify in the department that was needed it. Call the local branch and was told that since they had already seen me that I could send my son in with items needed to verify it, but sent him to the branch and they now say I need to go back in.
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December 2019 by Kimmie Lou
Teller attitude is horrible. She has no respect and talk to people any kind of way. Elita is her name. They need more professional people at this branch.
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October 2016 by Johnny Lewis
Never have enough tellers. Always a wait.
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April 2016 by Alex Castro
They take forever terrible service I don't like this being over here in the morning
