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February 2024 by Debbie Adejoke Sam-Onomu
I had an amazing experience with the customer service young man I met at this store on the 9th of January 2024. He gave me all the information I needed and then told me to call the 611 no so I could get further assistance.I spoke with Ellysa on the phone when I called 611, and it was one of the best conversations I've had with customer service on phone ever. She and the young man I met at the store (I forgot his name, but he looks asian) gave me the best service, the best answer, and the solution to what I needed. They both deserve a 5star, I tell you.My family has 5 numbers with cricket, and I am glad to be a cricket mobile family.
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January 2024 by Cecilia Paul
I called about a Nokia phone I need service for she said they don’t have those phones. I didn’t need a phone I need a line I need a card. But she politely hung up on me.
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April 2023 by Boundless_Truth07
Basically AT&T but cheaper; I still get great service for the fraction of the price. I had to wait for about 15 minutes before they serviced us but it pretty much was a fast port-in.
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February 2023 by Anna Mayeux
Poor customer service. Don’t go unless you want to be laughed at. They didn’t care to help with my issue either.
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September 2022 by Lucy Pickett
Assistant was very helpful and friendly
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July 2022 by Ervin Alexander
The sales Associate was professional and Courteous and well Knowledgeable about the quality of the cellphone
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January 2022 by Rebecca Gagliano
In store customer service and customer service over the phone or Internet are all the same company yet completely different entities. Neither knows what the others are doing and will get out of assisting in any helpful way by always pointing you towards the other option as the one to talk to. By the end you spent hours talking to many people in person and in other countries and still no solve to the problem. And unfortunately no one else to go to because no one seems to be actually responsible to solve the problem and just send you off with a shrug. Unfortunately he really can't beat their family plan so because it's what I can afford for me and my three kids I'm stuck with it and have to take the disadvantages that come with the affordable pricetag.
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January 2022 by Clifton Turner
Brandy was very helpful and professional. We appreciate the time she took to straighten out the phone lines.
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November 2021 by Nicholas Nagy
Employee was very helpful and friendly
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June 2021 by Katlin Brooks
Jamarcus is awesome !!!! very helpful great smile
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June 2021 by Michelle Taylor
The people were great. Honest opinion of phones was very helpful.
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December 2020 by MeLi Mora
A wonderful place to get a phone?
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May 2020 by john williama
Very very rude employee!!! She has a attitude everytime I go in there? I will not be back!
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November 2019 by Oliver Smith
I found my new Cellphone store now
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October 2019 by Joseph Tassin
what a wonderful company so helpful witn any& everything costumer for life
