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June 2023 by Megan Kennon
I can’t say enough GREAT things about this establishment!! Pat and his wife Ms Z are some of the sweetest, most over accommodating, hard working individuals I’ve ever meet! His business went above and beyond to make sure my MACH 1 was perfectly ceramic coated and my windows tinted CORRECTLY especially knowing I had such a terrible experience from a previous business in Alexandria. He meet me after hours and worked through the night on a weekend to make sure the best work was done and I will be forever grateful to them and all their staff!Services: Sun control window tinting
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June 2023 by Lee Fontenot
I dropped off my truck at 12pm yesterday. They told me it would be ready at 4. At 5 I called them twice and no one picked up. I drove to the business and my truck wasn't even started on. They told me that if I left it overnight that they would start on it first thing in the morning. I called them at 12 the next day and they told me it would be ready at 1pm. I arrived at 1:30 and it still wasn't done. I showed up again at 3 and said that I wanted my truck. They had my truck for 27 hours and it still wasn't done. They chipped the paint on my inner passenger door handle. I will never go back. I suggest you never go there either.
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January 2023 by Barry doughty
I’m extremely satisfied with the services I received and I was blown away by the great detail that was given to my car. Shorty did the work and he absolutely is a professional in all aspects of customer service and detailing cars. I highly recommend Details By Chit to anyone looking to have the best detailing in not only Alexandria but the entire state of Louisiana.Service: Auto detailing
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October 2022 by Asiya Wallace
My motorcycle went in dirty from top to bottom. Had some rust on rims and pipes. I had really neglected her. Went to pick her up and OMG! She looked new and pretty. No rust. All chrome shines. Buffed and waxed paint. Cannot thank the King of Detail enough. He is truly the best! Great crew Great family.
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September 2022 by It's.Me.E!
UNPROFESSIONAL & DISAPPOINTING!!I paid for the ALL AMERICAN cleaning that is suppose to cover detailed cleaning inside & out for $150 I spoke to 2 different people b4 coming that confirmed this info.B4 & after taking my car in, I asked them for an ET it would be finished, they informed me they would just take their time & call me when its rdy.Even tho it took them close to 4HRS to complete, they refused to give me an ET on when to pick it up, then waited 30mins (AFTER I CALLED) to to rush me & my ride to get it bcuz they it was 6:30pm & they close @ 6pm.I arrive there & am told that my total was now $186.00 instead of the $150 bcuz they cleaned the headlights & that was not included in the All American cleaning?!?!After disputing this w/ the (I assume manager) that I was not informed that would be an additional fee nor was it on his detailing flyers, he starts yelling at me! Even after i paid, & tried to just drop it, HE CONTINUED TO TRY & ARGUE W/ ME AS I WAS LEAVING!!The worst part being that bcuz I was rushed, I didn't notice the POOR CLEANING JOB they did on the inside!!!The steering wheel, cup holder, dashboard & silver framing were completely untouched!!!The last owner of the car was a smoker & caused the once silver linings to turn brown.I took a lil water & gently wiped the steering wheel when a bunch of dirt rubbed off!?!Most of the workers had good Cust Service, but the over all job & experience was the worst.Services: Headlight polishing
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February 2022 by Blacklionzero
UNPROFESSIONAL & DISAPPOINTING!!I paid for the ALL AMERICAN cleaning that is suppose to cover detailed cleaning inside & out for $150 I spoke to 2 different people b4 coming that confirmed this info.B4 & after taking my car in, I asked them for an ET it would be finished, they informed me they would just take their time & call me when its rdy.Even tho it took them close to 4HRS to complete, they refused to give me an ET on when to pick it up, then waited 30mins (AFTER I CALLED) to to rush me & my ride to get it bcuz they it was 6:30pm & they close @ 6pm.I arrive there & am told that my total was now $186.00 instead of the $150 bcuz they cleaned the headlights & that was not included in the All American cleaning?!?!After disputing this w/ the (I assume manager) that I was not informed that would be an additional fee nor was it on his detailing flyers, he starts yelling at me! Even after i paid, & tried to just drop it, HE CONTINUED TO TRY & ARGUE W/ ME AS I WAS LEAVING!!The worst part being that bcuz I was rushed, I didn't notice the POOR CLEANING JOB they did on the inside!!!The steering wheel, cup holder, dashboard & silver framing were completely untouched!!!The last owner of the car was a smoker & caused the once silver linings to turn brown.I took a lil water & gently wiped the steering wheel when a bunch of dirt rubbed off!?!Most of the workers had good Cust Service, but the over all job & experience was the worst.Services: Auto interior vacuuming
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February 2022 by Blacklion Zero
UNPROFESSIONAL & DISAPPOINTING!!I paid for the ALL AMERICAN cleaning that is suppose to cover detailed cleaning inside & out for $150 I spoke to 2 different people b4 coming that confirmed this info.B4 & after taking my car in, I asked them for an ET it would be finished, they informed me they would just take their time & call me when its rdy.Even tho it took them close to 4HRS to complete, they refused to give me an ET on when to pick it up, then waited 30mins (AFTER I CALLED) to to rush me & my ride to get it bcuz they it was 6:30pm & they close @ 6pm.I arrive there & am told that my total was now $186.00 instead of the $150 bcuz they cleaned the headlights & that was not included in the All American cleaning?!?!After disputing this w/ the (I assume manager) that I was not informed that would be an additional fee nor was it on his detailing flyers, he starts yelling at me! Even after i paid, & tried to just drop it, HE CONTINUED TO TRY & ARGUE W/ ME AS I WAS LEAVING!!The worst part being that bcuz I was rushed, I didn't notice the POOR CLEANING JOB they did on the inside!!!The steering wheel, cup holder, dashboard & silver framing were completely untouched!!!The last owner of the car was a smoker & caused the once silver linings to turn brown.I took a lil water & gently wiped the steering wheel when a bunch of dirt rubbed off!?!Most of the workers had good Cust Service, but the over all job & experience was the worst.Services: Car waxing
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January 2022 by Black Lion
UNPROFESSIONAL & DISAPPOINTING!!I paid for the ALL AMERICAN cleaning that is suppose to cover detailed cleaning inside & out for $150 I spoke to 2 different people b4 coming that confirmed this info.B4 & after taking my car in, I asked them for an ET it would be finished, they informed me they would just take their time & call me when its rdy.Even tho it took them close to 4HRS to complete, they refused to give me an ET on when to pick it up, then waited 30mins (AFTER I CALLED) to to rush me & my ride to get it bcuz they it was 6:30pm & they close @ 6pm.I arrive there & am told that my total was now $186.00 instead of the $150 bcuz they cleaned the headlights & that was not included in the All American cleaning?!?!After disputing this w/ the (I assume manager) that I was not informed that would be an additional fee nor was it on his detailing flyers, he starts yelling at me! Even after i paid, & tried to just drop it, HE CONTINUED TO TRY & ARGUE W/ ME AS I WAS LEAVING!!The worst part being that bcuz I was rushed, I didn't notice the POOR CLEANING JOB they did on the inside!!!The steering wheel, cup holder, dashboard & silver framing were completely untouched!!!The last owner of the car was a smoker & caused the once silver linings to turn brown.I took a lil water & gently wiped the steering wheel when a bunch of dirt rubbed off!?!Most of the workers had good Cust Service, but the over all job & experience was the worst.Services: Auto detailing
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November 2021 by Arshante Green
Great detail on my vehicle. Can't wait my detail
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October 2021 by Barbara Bonnette
Highly recommend! They always go above and beyond! Do you want your vehicle look brand new? Then come here!
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October 2021 by Patrick Deville
They charged me for a full detail and didn't do half of it they vacuumed out the front seat the back seat was filthy and they washed it $150. NEVER AGAIN!!!?
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October 2021 by Malarie Webster-Wilson
I had an appointment this morning at 8am for an All-American Detail ($150+ tax, prepaid). I wanted so bad to love the service I received on my vehicle today. Especially since they come highly recommended. Unfortunately, that’s not the case. It looks like it was a rush job. Dust still on the inside, seats still have stains, foot runners are still dirty. I can only assume it is because they were short staffed today(per the employee). Customer service I received was GREAT but the actually work to my vehicle was just “ok”.
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September 2021 by Kyle Smith
Incredible customer service, the most knowledgeable in the business and the level of professional cannot be matched! Their work, is flawless and their attention to “detail” is astounding, period!
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September 2021 by Valentime Shyne
Honest hard working people...that stay hella busy
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May 2021 by Steven Gray
These guys do an outstanding job. I highly recommend them for detailing your ride.
