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October 2022 by Tera
The “Customer Service” given by Sherrie at foot locker was unacceptable!! She was VERY RUDE AND UNPROFESSIONAL. My mother is a very sweet and a Holy woman and I did not appreciate the way she was treated. My mother purchased a pair of adidas on sale for my Dad and the shoes were a half size too small. My mother called to see if the store had the correct size and Sherries tone was not pleasant at all. Everybody has there days I get it, so Sherrie confirmed the size was in stock. When my mother arrived to footlocker to exchange the exact shoes for a bigger a size, RUDE SHERRIE with the same unpleasant energy over phone showed over the counter!! She tells my mother since she purchased the shoe during a sale she would have to pay the difference!!! Now since when do You pay the difference for an exchange on the same item SHERRIE???So the manager came out and confirmed that my mother didn’t need to pay the difference because it was an even exchange, no biggie right!? No after finishing the transaction Sherrie hands my mother her receipt and then just walks off and leaves the shoes on the counter! NO She didn’t bag my mothers items, no have a nice day NOTHING.That was confirmation that that lady was being a Bword for no apparent reason and she does not need to be working in customer service. I get everyone is not chipper but there’s a difference between being beat from work and being just a straight up nasty person.
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September 2022 by Tee
The “Customer Service” given by Sherrie at foot locker was unacceptable!! She was VERY RUDE AND UNPROFESSIONAL. My mother is a very sweet and a Holy woman and I did not appreciate the way she was treated. My mother purchased a pair of adidas on sale for my Dad and the shoes were a half size too small. My mother called to see if the store had the correct size and Sherries tone was not pleasant at all. Everybody has there days I get it, so Sherrie confirmed the size was in stock. When my mother arrived to footlocker to exchange the exact shoes for a bigger a size, RUDE SHERRIE with the same unpleasant energy over phone showed over the counter!! She tells my mother since she purchased the shoe during a sale she would have to pay the difference!!! Now since when do You pay the difference for an exchange on the same item SHERRIE???So the manager came out and confirmed that my mother didn’t need to pay the difference because it was an even exchange, no biggie right!? No after finishing the transaction Sherrie hands my mother her receipt and then just walks off and leaves the shoes on the counter! NO She didn’t bag my mothers items, no have a nice day NOTHING.That was confirmation that that lady was being a Bword for no apparent reason and she does not need to be working in customer service. I get everyone is not chipper but there’s a difference between being beat from work and being just a straight up nasty person.
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June 2021 by Mason Wilson
I like foot locker it a common store
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June 2020 by cajun countryboy
Just lost business due to sales woman was more worried about her phone than showing me shoes and sizing me up for my shoe size.
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January 2020 by Benjamin Johnson
Great place to shop for shoes
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January 2020 by Danny Cage
Didn't have what I was looking for.
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December 2019 by Brittany's life
Not many choices and expensive
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September 2019 by Tracey Madden-Pickens
Great customer service
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September 2019 by Kimberly Fuselier
Love Foot Locker! It's everyone's GoTo place for tennis shoes!!
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September 2019 by unknown roblox
Ugh! Was in Louisiana visiting and customer service poor! Inventory not much options! Must be salary because employees not useful. Found myself providing more assistance to customers due to my love and VIP. Ordered NOTHING! Went online and contacted my local Houston store...
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August 2019 by Cj Steward
The employees are great and they helped a lot. Foot Locker gets 5 stars
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July 2019 by Aisha Smith
I can't get my money back because they don't have in the register.
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June 2019 by Roy Campos
This is an old company which offers less than what it did at the start. It offers convenience in shopping for sports shoes but at a cost. The mall it is located in is dreary but most malls today are.
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April 2019 by Troy Cormier
Awesome Shoes..
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April 2019 by Catina Honore
Love the prices! The employee's are willing to help anyway possible they can
