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March 2024 by Angela Staley
Greyhound is worthless as far as I'm concerned... they make you wait and wait without telling you what is going on...
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March 2024 by ModuBee Wealth
Had the worst experience today the 20th and it took me shouting and screaming for almost an hour or more on the phone with the representative before I was booked on another bus after missing the initial one which was totally their fault in picking me up an hour late from Lake Charles.I have missed a day of work already today and it's so sad
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February 2024 by Gary Kennon
To Houston for $40. Nice.
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January 2024 by Haris Kadir
Bus stop and minimarket for rest and small shopping
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October 2023 by David George
There's never a bus attendant at this place. No service whatsoever
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October 2023 by Mrs. Mary Ann Walker Place
Operator kimble the female driver isTHE BEST, very good driver , she made my experience very safe. Ensured the safety of ALL passengers. From Alexandria to New Orleans . Thank you so much .Passenger :Mary walker.
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September 2023 by Mark Orcutt
Bus was on time and pretty organized place overall. The location of the terminal is best during daylight hours. The neighborhood is rough, kinda trashy with old house and closed up store front. Do not schedule a night pick up or arrival time.
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August 2023 by charmaine alleyne
The bus had no air. Wifi doesn't work. Come on. Update and service the buses. You pay alot for these tickets.
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July 2023 by Tony Bergeron
They open at 9am. It was fast and east to board. The AC and seats where co.fortable
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April 2023 by Nelson Washington
Staff was very helpful and willing to show me how to use the equipment.
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January 2023 by Penny Reeves
The worst customer service agents I have ever dealt with. The bus stop in Alexandria Louisiana, where we boarded the first bus, the man working there was very rude. He provided very little information whenever we were asking about baggage, loading and unloading. The washiteria wasn't in a safe place. When we drove up to quick wash (Texas Avenue) in Alexandria Louisiana, there was a man wandering around completely out of touch with reality. Not to mention cursing, and threatening anyone he came in contact with. The bus got there on time and we started boarding. We were greeted by the driver who was very friendly, informative and a great driver. We had to change busses in New Orleans and the terminal there was clean, and seemed very safe. We were soposed to have a 40 minute layover so my husband went to use the bathroom.
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November 2022 by Donald Myers (NexusgodSlay3r)
It's inside a Laundromat. The attendant is very str8 forward.
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November 2022 by Clifton Turner
Not a very safe neighborhood. Actually in a laundromat which closes early every day. If you have a late bus you are stuck outside in a really rough neighborhood.
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September 2022 by Juquita Morgan
It's only a small little place inside a laundry mat it's dirty and is not a place to go to the bathroom but it's a good place to wash clothes
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September 2022 by E H
The buses stink like urine. The wifi never works. The restrooms are always out of order. There is never an attendant present at the "so-called" station in Alexandria. You never know if the bus is early or late. It was 45 mins early one time therefore made my bf miss it and losing the cost of a ticket. Plus he was 2 days late to wrk due to missing the bus and then the next one didn't run for 2 days. Lastly he had to purchase a brand new ticket.