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December 2023 by Lauren Snodgrass
The staff are the redeeming quality of this place. Wonderful and friendly service. The location to the airport is convenient, about 8 minutes away by the shuttle. All you have to do is call the front desk when you arrive and they will send the shuttle over to you.Unfortunately, the rooms were lacking. I found hair in the shower and fridge, that was not mine! The room smelled like stale cigarets despite being a non-smoking room. The front of my AC unit was falling off and i couldn't get it back on and the fire alarm went off at 4am. The hotel is on the older side; however these things are fixable.Food & drinks: Typical Hilton breakfast Buffett, nothing to complain about.
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November 2023 by T R
Exceeded my expectations and I would solidly above average for a Hampton experience based largely upon the staff.First time since covid that I had my room straightened up daily without asking. Also nice happy hours every evening can really add up if your trying to save money on dinner etc.Close enough on the expressway side that I needed earplugs to sleep well on the first floor.
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November 2023 by Christopher Wiley
Friendly staff and the fitness room, which is ice cold, is reasonably equipped. Near the interstate, so this is a convenient location.
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November 2023 by Robert Montoya
The check in process was easy and the staff was nice and very welcoming and made me feel like being a Hilton Honors was a compliment.The room was very clean and smelled great. The internet worked seamless and the TV had plenty of working channnels to choose from.The complementary breakfast was delicious. Several breakfast items to choose from and the most importantly to me the food was hot and not cold. This is one of the best Hampton Inns we have stayed at. Friendly staff and clean hotel, can’t go wrong!Rooms: Our room was clean and organized and had everything we needed.Nearby activities: Several restaurants are within walking distance to the hotel. Severla fast food restaurants and a sit down restaurant right next door.
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October 2023 by Tanya D.
Someday Yelp should add negative star rating. The loyalty of Diamond members at this Hilton is not differentiated between member vs non member or status. A family emergency required an extended stay in the area and the hotel was booked with no room available. Understandable, however, I did ask for an extended checkout and an extension of checkout for one hour -noon- was a maximum offer from the manager Angie. Please chose wisely when staying in this area and not at this hotel, the loyalty program doesn't apply.
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October 2023 by Barry M.
The only reason I am writing this is because of Maxine at the front desk. Promote Maxine. Give Maxine a raise. Maxine is by far, the best, most accommodating, fun-loving front desk concierge I have met. Ever. I am usually greeted well at Hamptons. But she just puts the right spin and personality welcome into it. I had what I consider to be a minor issue. I asked Maxine for help. Immediately and professionally solved. Maxine = 5 starsHampton premises at this location = 4 stars this time.
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October 2023 by Bryan “Kornbread” Cormier
Very nice place, well kept and the staff was super friendly.
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October 2023 by Chris
Great hotel for the price! This hotel has a small gym that gets the job done. My only recommendation to the hotel is to add a filtered water fountain. The water from the fountain on the first floor doesn’t exactly taste good. Most Hiltons I stay at have a free water bottle filling station. If they added that, nothing else would have to change.Rooms: Rooms were very nice. I had a queen bed and there was plenty of space in the room for whatever activities you wanted to do.
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September 2023 by Creole Chef
I'll get straight to it. Let's start with the room. I like the fact that it was quiet and the air conditioning unit work just fine which is a plus. But the room is small with the bed taking up most of the space. Breakfast was okay with only one complaint. Which was the bagels in were hard. The previous Hampton Inn I stayed in a few weeks earlier in Bossier City. The breakfast was always great and the bagels were delicious. The front desk staff was awesome and the afternoon treats and drinks were great also.
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August 2023 by Bob R
The common areas of this hotel are mostly OK. Easy access from the highway and plenty of parking. The lobby area and hallways are fine for this type of hotel. Morning breakfast was decent. Indifferent but efficient service. The room, however, made us wish we were somewhere else. The AC unit was unbelievably loud and kept us up all night. It leaked badly and soaked the carpet so we had to wear shoes to close the nearby drapes. We kept the shoes on anyway since the tile floor in the bathroom area was sticky. And while I really wanted a shower, there was no way I was going to step into that tub. It was a lot of money for a quick overnight stay.
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July 2023 by jana ponder
Very pleasant stay. Nice room. Very clean. Convenient to interstate and right beside a Cracker Barrel for easy dinner.Nearby activities: Easy access from interstate
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July 2023 by peggy baker
Best location for us. Our room was all the way to the 4th floor. The room was dusty and the curtains were dusty, I woke up to swollen eyes and sinus congestion from the dust . We did like the breakfast. When we first got there they only had one person checking people in and she was helping someone with a problem checking in as a group with their rooms all close together and we waited for about 20 minutes.
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July 2023 by TT nanny D
They had ants in the bathroom and when I showered every night it smell like sewage was coming from the plumbing the floor was not vacuumed nor moped. It just look like the place was not clean well at all and the refrigerator had a leak.
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July 2023 by Margaret Moriarty
The hotel was OK. Bed comfortable. Staff friendly. Got our banana and yogurt and on the road. Nice shower. Yes, I would stay here again.Food & drinks: We ate at cracker barrel, it is very close.
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June 2023 by MikeTammie L.
This should not have Hampton Inn on the sign. It does not meet their standards. The outside chairs have bleached out, sun rotted cushions. The mattresses are not Hampton in. The sheets and towels are motel 6 quality. The hallways are blistering hot with carpet covered in lint and other trash. We had a large, soccer ball sized mildew stain on our wallpaper, our curtains were hanging off the rod like they had parties too hard the night before. I'm not a fan of feeling like I'm acting privileged when I ask for housekeeping. I leave $10 gratuity so it's not too much to ask for towels and my trash to be taken out. Super nice staff except for one guy at the front desk who acted like he didn't want to be bothered. On a positive note, we ate at some great restaurants
