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November 2023 by Jason King
Top rate staff, extremely helpful, and caring. Highly recommend.
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August 2023 by Patrick Coleman
Super friendly...the rates right now are high...but I will check back with them..Allstate offers good coverage and when I can afford it...I'd revisit this particular location
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July 2023 by Demetress King
They saved me over 200/month compared to others.
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September 2022 by Marrina Turnage
Thank you !! Janell has always been so helpful and very professional, while still being so very kind and patient. Her staff is very cordial and “people friendly “ ! I know that can be difficult when dealing with the public ! We know why her office is so warm and cozy feeling ! Love you to pieces Janell ❤️???
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September 2022 by Michael Tait
Ms.Janell is great as well as Ms. Swagatika, they take excellent care to make everything clear and understandable, awesome people to do business with.
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July 2022 by Mildred Dunkley
This agency is very efficient, courteous and always willing to give assistance
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January 2022 by Mary Jay
The agent was very Helpful in explaining the quotes to where I was able to understand it.
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July 2021 by CALANDRA JASMINE
It's in a bad location other than that it's nice and the people are nice.
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May 2021 by Bernadette Perry
Wonderful service and a wealth of good information. Switching to this agency.
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April 2021 by Patricia Parker
The agents here should inform a customer about certain thing before taking their payments. Paid my whole premium for the 6 mths only to receive an email the next day telling me my insurance increased I was taken from one plan to another one. ...I was penalized for paying early! Had I been informed if I paid earlier over phone verses letting it hit my account I would not have paid earlier in order to still receive my discounts.
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February 2021 by Esther Williams
Janelll was very helpful and informative. She is a very good agent
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January 2021 by Yvette Jones
Not good 1st experience! Recd cancellation notice on automatic withdrawal. On Jan 4, office didn’t know what happened but suggested my card was probably denied because no limit left on card. Explained limit is sufficient. I pay off card every mo. so that’s not the case. She stated that’s usually her experience& suggested pay & be reinstated. Informed credit card company stated no rejection on my card & would like to find out why. Called Allstate & informed someone accidentally put me on catastrophe pymt which removed my automatic pymt. They reversed the error but automatic pymt wasn’t reinstated. Called agent’s office back after 2pm & informed the person I spoke to had gone to lunch &she would return call. Today is Jan 7& hvn’t recd a call. I’m a 30+ year customer, transferred by Allstate because previous agent retired, who the worker thinks doesn’t pay because card was rejected &didn’t pay to be reinstated, so she’s ignoring me. I will be transferring agents!
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December 2020 by Logan Wilcox
Only thing these guys can insure is a hold time of at least an hour everytime. Not customer friendly at all.
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June 2020 by Pamela Bell
Wonderful people
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May 2020 by Thomas Gore
Janelle & her staff, have always been very professional & helpful to me. I don't even live in the area any longer, but I still prefer to stay with them, because I know they'll treat me right.
