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November 2023 by Jenifer Williams
The sales representative was nice, knowledgeable, and very helpful. Thank you for making my buying experience enjoyable and stress free!
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November 2023 by Nicole Johnson
Customer Rep was warm and friendly. I got a chance to walk around and make my own decision.
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November 2023 by jorena “jojo” berry
Eric was very helpful and polite. He understood what I needed and gave me the best options. A huge thank you! I will definitely recommend friends and family. I would give 10 stars if I could.
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November 2023 by Anthony McDonald
Very knowledgeable and polite. Eric knows the products and handled all of our questions with professional expertise. Store location with local traffic is the only reason for 4 stars instead of 5
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October 2023 by Amanda Delrie
I had the best experience here! I stopped to check out how firm a mattress I wanted and ended up getting a really great deal on a mattress and pillow and one free pillow! I’m talking $500 off a mattress. The staff was absolutely amazing, answering all our questions and helping us find the ideal mattress. They were very outgoing and friendly and knowledgeable! We chatted quite a bit and I left a very satisfied customer. I will definitely recommend them and be back!
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September 2023 by David Poole
Excellent customer service. Shannon was really knowledgeable of all the products carried. He was able to answer all of our questions and concerns that we had. We purchased a posturepedic plus hybrid with the adjustable base along with 2 pillows. He made the process as simple as you could possibly have expected. From the decision on which mattress, to the financing. We would not hesitate to do business here in the future.
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August 2023 by Ann Long
Wanted to take a second and say how much I appreciated all the help I received at Mattress Firm this past week. My husband has had some back pain due to an old mattress. He finally decided he was not going another night without a new mattress to sleep on. With very little time to shop around we tried the few stores that were open. I appreciated that the store is open until 8 so we didn’t have to rush through our selection process. Most other stores closed at 6. The gentleman that helped us was very knowledgeable and helpful. We liked the ability to return at no charge within 4mo if the mattress wasn’t working. So far I have no complaints. My husband is already noticing an incredible difference in his body and the bed is so comfortable I really don’t want to leave it. Every chance the kids have they are coming and laying on the bed because it’s so comfortable. We are so appreciative of all the support and kindness this store has shown. Ty for all your help in finding a good mattress we could be happy with.
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August 2023 by Liesl Whisenant
Thank you Bruce for helping us get my daughter her very first mattress! She is loving it already, and hoping this is a smooth transition from crib to toddler bed. The process was quick and easy! My daughter also loves the little purple mattress given to her.
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July 2023 by Megan Fontenot
It was so nice to work with someone as pleasant and knowledgeable as Shannon. He helped us navigate through all the details of choosing the right mattress after much neck, back and hip pain from our last one. We can’t wait to enjoy many restful nights on our new Sealy Posturepedic Plus Hybrid High Point Plush Mattress.
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July 2023 by Jorge Angulo
Excellent customer service. Staff super friendly and helpful. Mr Bruce Mitchell got always a big smile on him. The right price for very quality product. We got what we were looking for. Thank you
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July 2023 by Jurdine Reynolds
I had a very good experience with the associate’s at Mattress Firm, I had all my questions answered and felt like I had someone who knew what they were talking about so I could get the type mattress I needed. The customer service was a 5 star rating and then some !!!Would highly recommend Mattress Firm to anyone looking for a mattress
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June 2023 by Jeaneen Doyle
When me and my parents walked in we were automatically sized up to be poor people. The sales guy immediately told me to not look at anything on the left because they were expensive. I asked about a certain bed and he told me that there was a backorder not going any further. I did purchase a bed but have yet to get it because there is a 20 day wait when I live 25 miles from the dealership
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June 2023 by Jon Lewis
Amazing price on the King Box springs I needed. Retuned the ones I bought at Sam’s to buy these. They’re 3 times as Heavy and way stronger that any I’ve had in the past. Way better quality! The salesman was extremely nice and even helped me load them into my truck. Thanks Mr. Eric.
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June 2023 by Clara Scott
I received a friendly greeting time I entered the store. Mr. Mitchell was very helpful in showing me what I was seeking to buy. He was very kind and respectful of me being a potential buyer.
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June 2023 by Susan Vallee
So knowledgeable about all the mattresses. Treated amazingly. Crew worked as a team. Cant wait til arrival of my new temperpedic.
