Optimum
Internet Service ProvidersHours:
1418 MacArthur Drive, Alexandria LA 71301 Hours
About Optimum
Optimum provides great service with fast and efficient support. Customers highlight Ashanna as sweet, helpful, and superb, solving all problems and activating phones quickly. Dwayne Frederic is personal and attentive, setting up new phones and addressing needs. Another employee, Dwayne, efficiently handled a new box with a cord and controller. The team answers questions, gets customers set up quickly, and offers professional support. Customers appreciate the good people and great customer service, with many planning to return.
Most Recent Reviews
August 2026
Jackie was absolutely incredible. Very professional, extremely friendly and personable. She helped me out with my needs very quickly and efficiently. I had a wonderful experience!
August 2026
Very friendly, out spoken , great customer service and patient
April 2026
Ashana was PHENOMENAL! She was super helpful and a joy to be around while the process was being taken care of!
More Comments(98)
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