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January 2024 by LaiKyn R.
Vanessa was a huge help and was able to explain the process in how they were to repair my ring that was messed up by a previous jeweler. Mike was such a help with getting me set up for a future wishlist. Definitely a good place to look at for your future jewelry needs
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October 2023 by LAKISHA DOTSON-VALENTINE
I love coming here they are so friendly and professional and make you feel welcome every time you enter their building.
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July 2023 by Mary Gomez
The staff at Pattons is very friendly and very knowledgeable. I worked with Candace and she was amazing. Pattons has a wonderful selection of beautiful pieces. I highly recommend making Pattons your first stop when jewelry shopping.
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July 2023 by Jill Cryer
Mike helped me today find the perfect set of diamond stud earrings. Could not be happier. He was kind, friendly and professional. I also only let these guys work on my jewelry because they are so helpful ?
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June 2023 by Kevin
I went in to have a necklace chain repaired or replaced. I was met enthusiastically by Morgan and she repaired the chain. A lot of places would've just tried to get me to purchase a replacement but the Pattons staff provided expert repair without trying to upsale me. In fact, they did not evn charge me for the repair. Obviously, a small repair is not much, but the entire staff was friendly and treated me and my business like it mattered. I will not give my busines to any other Jewelry store in the future. Pattons has a customer for life.
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June 2023 by Sandra Windham
Husband had rmy rings made here. Absolutely beautiful. Always great service.
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May 2023 by 513 HUB
This Is The Best Customer Service I Got Since I Got To USA.The Attitude, Willing To Assist Customer, Exceeded Me And Wife's Expectations. Thanks Candace, Vanessa, Mike, And Melinda For This. The Gift Was Amazing. Keep Up The Amazing Service.Jimmy FiveThirteen Of 513 Solution Hub
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March 2023 by K Myyou
I had a wonderful experience with Mike Davis at Patton's in Alexandria, absolutely incredible. He took care of me with excellent service and suggestions!! I came in not really sure what I wanted and his suggestions and his customer service gave me what I needed to make decisions for myself on the perfect rings for the perfect day! He followed up immediately with me and absolutely no pressure. I love my engagement ring and my wedding ring and I'm absolutely in love with my jewelry. He understood that it was sentimental and had to be perfect for me. Not just an engagement ring not just any wedding band but perfect! Thank you Mike for all that you do! I appreciate you and I look forward to being serviced continuously!
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February 2023 by Patrick Garcia
Mike was very nice and make my watch repair very easy. The cost was fair, and I was able to find a new watch I am interested in. Melinda was very helpful during my repair as well. Thank you guys!!!
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January 2023 by Mary Elizabeth Preston
Pattons Fine Jewelry couldn't have been more accommodating and wonderful to help with my purchase. Also, they cleaned my wedding ring that has a large white sapphire stone. I have had other jewelry stores clean it and no one has ever come close to making that stone sparkle! Not only for a day or two, but a week later, it still was sparkling and beautiful! The process they used to clean my ring definitely was the bestever. Pattons offered to clean my ring whenever I needed it done. I was blown away by the "family" atmosphere and how very kind and personable they all were. Pattons is most definitely a business I would recommend to anyone who needs personal and professional services. And I love my beautiful birthstone necklace. Thank you Candace, Michael and the other lovely ladies that assisted me. I truly appreciated your kindness.
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January 2023 by Levi
I couldn't have been happier with my wife's upgrade. I went into Patton's on the bashful side, as I've been frankly embarrassed for the past year+ at my wife's bridal set--which was ordered from "the diamond store" chain. Together with a veteran in her craft, I chose the exact band, crown, and stone that would be beautifully handcrafted in-house; by none other than the women across the counter. In short, Pattons Fine Jewlery provided an immaculate experience from the second I walked through the door. No part of the process fell short of pure amazement.
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December 2022 by Becky Daigle
Diamond Mike was great. Patiently spent time with our many questions. Helped us make the perfect selection!!! Loved the atmosphere and the great customer service. Definitely will be back.
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December 2022 by Holly L Wilson
I love and trust this store. I go here for all my jewelry needs including buying a new watch band. Mary is always very helpful and everyone is really welcoming. I bought a new watch band but it didn't have a gold clasp to match the watch so they replaced the clasp without charge with a gold one. I wanted to add a medal to my necklace but the ring was too narrow. They fixed that and didn't charge much. I'm so thankful for such good hearted and reliable Jewelers.
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December 2022 by Erin Fleming
Every time I go to Pattons, I have such an amazing experience. Everyone there is so welcoming and nice! Today I went in for customer appreciation and was helped by Mary Pippins who was able to help me pick out some beautiful jewelry. She was so pleasant to speak with! I will only buy my jewelry at Pattons!
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November 2022 by Erin Gautreaux
Thank you to Pattons Fine Jewelry for repairing a very special bracelet of mine. Also, a special thank you to Mrs. Mary for providing me with such kindness during the drop off and pick up process. I appreciate the care very much!
