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January 2024 by Regina Goff
Was able to get our fish quickly. Loved the selection.
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January 2024 by James Jonathan Wells
Great and very friendly customer service
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January 2024 by KDR EXPRESS
The store and the employees are great the person in the grooming area that works where you clip nails and things needs not to work for this company very rude and selects what dog she chooses she wants to mess with not everybody's in equal customer it's up to her whether your dog gets treated or not I witnessed an owner of a Prestige Pharmacy here in Alexandria Louisiana bring her dog in and they refused her had they known who she was they probably would not have I had my own personal experience with my Pomeranian said she would not clip his nails because he didn't have his rabies tag on and mine is a seizure service dog the girl need not mess with animals in general I will not be returning to this location until she is gone and neither will some of these lucrative people in the area in which they are situated
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January 2024 by Audrey Vargas
Small Animals are kept in very small, overcrowded, and dirty conditions at this location. They really need to be investigated for animal neglect.
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January 2024 by samantha mccarthy
This company will abuse the little animals and throw them away like they are nothing, if you want a pet from here check their dumpsters first. These people that work here don’t even know anything about Animals unless they’re told! Also if you go inside there is most likely days of feces in every tank/cage.
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January 2024 by Karen Williamson
People were very kind and heplful
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November 2023 by Kami Kani
Please do not take your pet at this place for grooming. They are very and I do mean very selective on how they want to work. I tried to get my mother's dog for grooming and she had a few areas of matting I because she is a maltepoo. It's hard to grooming here in Alexandria and when you can find some one, they are booked months in advance. I won't be shopping there ever again.and they didn't want to do it. I can't find other grooming
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November 2023 by Kailee Tartamella
i came here to adopt a cat. i was looking for one for so long and all other pet stores were so all over the place. this was the quickest and easiest adoption ever and the workers were very nice and helpful. i love my new kitty and couldn’t ask for an easier and quicker experience!!!
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November 2023 by Jarrod Bolt
Service is usually poor at best inventory is usually good pricing is a little high but you can pretty much always get what you need
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October 2023 by Nick Bibbee
Always a friendly staff here, clean, and an easy to navigate store with a nice variety of items to choose from. When it comes to pet supply materials or food, this is my stop! It was so great to see the birds back, too!
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July 2023 by Kimberlye Gresham
Customer service was great. Selection of leashes and collars is lacking.
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June 2023 by Ashley Seamon
petsmart is cool, their prices are a little high on some things though
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May 2023 by Toni Mundell
Very clean store.. lots of different pets to choose from. Nice friendly employees.
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May 2023 by Shelia Irwin
Some times the people act like they don't want to get the fish for you and there's some that will enjoy it and help you get the ones you want and have no problem with it whoever you get when you go in
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May 2023 by Briana Cameron
They may have alot of items u need, (not in size n maybe not in stock) or a sales (floor) person available to help u..if u need it, and to my surprise not the friendliest place to go,and i found it ridiculous at how expensive a sqeak toy, clothes, and treats r, so I think I will go back to ordering from Chewy...its cheaper, and sooo much more items in stock and thier customer service is amazing!!