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March 2024 by Glen LeGros
Liz was very sweet and informative. She is the best!!
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March 2024 by Brenda Toups
Our experience with Primeaux RV in Alexandria has been nothing but exceptional. Jennifer and Star have been professional, compassionate, and patient in working with us and our insurance company. We have received our rv back and couldn't be happier ,even planning our next trip. We would definitely recommend Primeaux RV to anyone!
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March 2024 by Tracy McClatchie
I am really late leaving this review, especially since these folks deserve it. This is for great warranty service and I didn’t buy it there, they were just very good to me and my trailer. They replaced a damaged wiper seal, evaluated my refrigerator performance and worked with Dometic to get the fridge working like it should. It took a little while but, knowing i was full time, i got my trailer whenever they weren’t actively working on it. Great job, people! Thank you.
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February 2024 by James Sayles
Terrible service and crooked organization. We bought a RV out of here and they tried not to honor the warranty within the first three months. We requested to sell it back to them around a year later and they offered a fraction of what was paid. Several months after they reached out requesting to buy it back at a quote that would not even pay 50% of what is still owed on it. If we wouldn’t accept the first offer, why would we take $10,000 less than the first? They also argued honoring their alleged veterans discount in the shop the day of purchase. They even attempted to discredit my military service. Very disappointing and shameful.
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February 2024 by Jeff
Lindsey was a peach. Excellent service.
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September 2023 by Jessie Rachal
So for so good waiting on them now . To close the deal
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July 2023 by Kevin Scott
We recently had the pleasure of visiting Primeaux RV of Alexandria to purchase an RV, and must say it was an absolutely fantastic experience from start to finish. We cannot express enough how impressed we was with the level of service and professionalism displayed by the staff at this dealership. It was like talking to friends that knew exactly how to help.From the moment we walked in, we were warmly greeted by Garrett Hooper, who was friendly and knowledgeable and who was genuinely interested in helping us find the perfect RV for our needs. He patiently listened to our requirements and preferences, and then proceeded to show us a range of RVs that fit our criteria. He didn't try to pressure us into making a quick decision, which was a refreshing change from some other dealerships we had visited.In conclusion, my experience with Primeaux RV of Alexandria was exceptional in every way. The staff's professionalism, expertise, and dedication to customer satisfaction made the entire process enjoyable and stress-free. I highly recommend them to anyone in the market for an RV, and I will undoubtedly return to them for any future RV needs.Thank you all Primeaux RV of Alexandria at for providing such an outstanding RV buying experience!
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July 2023 by Charlotte Carrera
Our experience at Primeaux RV was wonderful. We could not have asked for any better. Everyone was courteous, informative and professional. We were greeted by Garrett upon arrival with a smile and you would have thought we had been friends forever. We were given a tour of several units and after making our selection Shannon took care of the closing paperwork. The unit was detailed and given a thorough inspection before leaving the lot. Our needs and customer satisfaction were of the utmost importance. We forsee many years of enjoyment in our travel trailer.Thanking our new friends at Primeaux RV for being there for us.Mac & Charlotte Carrera
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July 2023 by Cheryl M
Great experience with the service department at Primeaux Alexandria. After having brake issues/errors while on a trip, the truck dealership narrowed the problem down to the camper. We called and Starr had us bring our fifth wheel in the very next day.Very courteous and professional from the first phone call until we picked our camper up just a few days later. The service department was top-notch in narrowing down the issue and repairing the wiring. Jennifer, Pat, Mark and Starr were great...so glad we purchased our Cougar from Primeaux...they have provided us with excellent service after the sale.
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July 2023 by Jason Johnson
Garret and the team at Primeaux RV @ Alexandria did a very good sales job for my wife and I purchasing our new toy hauler. Very professional people and would recommend to anyone looking to buy their next RV to check out their Alexandria location.
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May 2023 by Angela Dowden
Garrett & Austin were very helpful and accommodated us in every way possible. They are both very knowledgeable about the units they carry and helped us find just what we needed. I highly recommend them if you are in the market for a new travel trailer.
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April 2023 by Josh Phillips
Everyone at Primeaux RV was wonderful, esp our salesman Garrett. They made sure we were 100% happy and confident in our camper purchase. 10/10!!!
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March 2023 by Krissy Wagner
Amazing is the only word to describe our experience at Primeaux. From Garrett, the best salesman ever, to David being an outstanding manager this place is remarkable! These people became like family the minute we walked in the door. Garrett called to see how our first camping trip went and to make sure everything was good with the camper. I’ve purchased MANY things in my life and have never felt the compassion these people have for their customers.
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March 2023 by Alison Williams
The service department is awesome!! We have a new motorhome (bought elsewhere) that had some pretty major issues. Christina took the time to listen to all our concerns and explain the repair/warranty process, and kept in touch throughout with updates and estimates. Great job y'all!!!
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March 2023 by Justin Lonidier
Friendly customer service when dealing with Garrett and Dave. Garret was able to help us find exactly what we were looking for and within our price range. Garrett also has kept in-touch since the purchase of the Forest River Wildwood 26DBUD. Definitely worth going and seeing these guys.
