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February 2024 by Evon “Jenn” Rodgers
I just recently opened up an account with Regions here in Alexandria, LA. It was a very nice experience. The branch manager was very accommodating and helpful and super nice! As far as the services go, I have yet to partake in them, but if the employees are as great as the branch manager, then I'm sure my interactions with them will be just as positive. ?
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February 2024 by Lacey Blankenship
Friendly and helpful staff. Help with any questions you need to ask. Fast and quick to open an account.
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November 2023 by Saving Grace
Do not go here if you need to actually get something done. Poor customer service and the atm is always broke. No sign or warning. I know this place is next to the ghetto, doesn’t meant they have to act like it.
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May 2023 by Courtney LaCroix
Mr. Normand was excellent and offered the best services to benefit me. While making sure my business was handled he also stayed interacting in conversation with me. All around a nice man with great customer service that was greatly appreciated by myself and many others I'm sure.
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October 2022 by Kia
I've been with Regions for almost 5 years now and I've always had great customer service until today. Even though I know that more than a few times I was charged wrongly for overdraft fees, it's not the representatives fault personally. Regions policy states that you're only allowed to waive the overdraft fee once per year EVEN if you know that your account was never negative to begin with. My online statement charges are changed around every so often to make it appear as My charges are coming from an account that doesn't have enough funds at the time of the withdraw. Once those charges are changed around, it's your word against theres and that is overwhelming for me to know that what I'm saying is true but can't prove it. My other complaint is with the manager. Melanie Morales has horrible customer service and communication skills and I suggest she change that. There's been 2 managers I remember before her that were awesome regardless of the situation. Sometimes it's not what you say, it's how you say it. I'm not sure if these reviews are even read, but it's ok, I will be calling corporate also.
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June 2022 by Shana Gaffney
Love it thank you so much
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January 2021 by Kim Vinzant
I have to admit I was doubtful of and ready to FLEE Regions Bank upon having been denied a bonus reward by the central marketing department after meeting each and every requirement for same. Enter Justin Bareswill, local Branch Manager for Regions in Alexandria, LA, to save the day (and to save Regions my further business). He ensured that I did in fact receive the bonus reward as presented in Regions’ offer. I very much appreciate his time and efforts in keeping Regions’ “promise”, and again, in keeping me from becoming what would have been a very dissatisfied FORMER Regions customer.
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March 2020 by Malibu Miller
Very rude teller
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November 2019 by Kiara Karona
I love this bank ! They are always so friendly and always get me taken care of in a short period of time .
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March 2019 by Connie Jacobs
This bank is the awfulness bank that I have ever delt with. You cannot get an answer from anyone.
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February 2017 by Nicholas Jasmine
Normal bank, mortgage fees are higher than most banks in Alexandria, but checking and savings accounts are pretty good.