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February 2024 by Devon F
Destiney the Jackson St Rep was very nice and sweet and helped me with everything I needed.
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January 2024 by charmaine alleyne
The manager doesn't know anything but wants to overtalk her employees.
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December 2023 by Courtney Tickles
No help.
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December 2023 by Ignacio Sierra
Great Staff
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November 2023 by coty briley
Outstanding experience at this T-Mobile storefront! The staff was incredibly knowledgeable and friendly, assisting me in finding exactly what I needed. The service is top-notch and I appreciate their dedication to helping me make the right choice. I highly recommend this store for all your mobile needs.
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November 2023 by Asia Faulk
Destiney was very nice and helpful best customer service yet
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October 2023 by Hazel Hawkins
The ladies were very helpful. Answered all my questions. They were multi tasking with different customers, which was great. So no one was left out for help. Thank you.
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October 2023 by Celeta Mccall
Jenn and her team are truly amazing best customer service I've had in a long time.
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October 2023 by Adam Triplett
The store manager, Jennifer, is truly a saint in disguise! She helps me when I have question about our family plan. She was patient with my older family members when they signed up. When I have a question, Jenn always answers it every time. If you need help with your cell phone, coverage, etc., I highly recommend Jennifer at the Jackson Street location. You won't be disappointed.
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October 2023 by Gordon Buchanan
The store manager Jennifer and their staff are very unprofessional with zero customer service. The employees act like you are bothering them and would rather you call in and instead of coming in, even rolling their eyes, making comments to each other behind your back, having personal conversations with each other and playing on their own phones while you sit and wait for them to NOT help. The store manager allows it and even participates. When we switched from Verizon, an employee put their personnel phone on our account which took 4 months to get resolved and get credits, however, we found out yesterday when trying to upgrade our phone that we still have a balance for their employees phone. Jen and the staff were very unhelpful and even laughed about it. We left and called corporate fraud department who have been no help so far. Now we must get our attorney involved to resolve. Can’t wait to get back to Verizon.
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September 2023 by mindy ormsby
Destiney was amazing. She was very attentive and helped me with every thing i needed. Great service!!!
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August 2023 by Jerry
I give these lady a 5 star, they were very nice to us and showed their concerns to what we needed. They are awesome ???????.
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August 2023 by Tara Molina
Jen was wonderful and super helpful with getting our internet service situated. The store was incredibly warm though, hope they get the AC fixed before I come back.
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August 2023 by Pearl Rabalais
Called earlier in the week and Shantell answered the phone and was very helpful with inquiring about home internet. Being from out of town I told her it would be Friday before I could get there. As soon as I walked in I was greeted by EVERY employee. I asked for Shantell and she answered all of my questions and concerns. Shantell was very helpful to me and another customer of hers at the same time with the help of her manager. I got to my destination with the hotspot and it worked flawlessly! It really feels good to do business with a staff that truly appreciates their customers. I will be moving my phones and tablets to T Mobile very soon!Thanks again Shantell and Red!
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July 2023 by Blake McFadden
Jen was the one helping me. Answered all of my questions with no problem & ease. Made a great first impression. Great person, part of a great team.
