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October 2023 by Tiffany Pitre
Extremely large selection of good quality and sturdy furniture with amazing prices! Very friendly and fair sales people!
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September 2023 by Sendy Johnson
RESPONSE: it is crazy how you have recorded conversations but Todd told me the calls were not recorded when I told him to listen to the calls from the week of ? but now you say the calls were recorded? Somebody still lying!! It was a great customer service experience before the sale, once sold it was the worst customer experience. Shannon “nicely” lied about a delivery date then called to say the furniture was delayed and it would not arrive for another week, I explained that it was purchased for a party that weekend and wanted a refund to purchase something that could be delivered before the party since our purchase was delayed with them. I got the run around for a week and was told that Todd was never there to take my call. We went in the store and Todd lied and said he was sitting right next to Shannon and heard the conversation, well someone lied because for a week he was unavailable then when asked for refund he was there “each time” was crazy! He stated that we would not get our money back because he did not know we had to have it for a particular day even though I talked to Shannon 3 times that week and explained to her, even gave them a chance to deliver it the Saturday before the party and they still did not deliver it. Shannon is a liar and Todd is a rude sorry excuse of a manager! Worst experience ever! If purchasing from there make sure you record conversations and dates because they will lie about it! Will never purchase from them again! ??
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September 2023 by Logan Dugas
The staff exhibited professionalism and product knowledge, assisting me in selecting from a diverse range of high-quality furniture. The delivery was prompt and impeccable, and their commitment to customer satisfaction is exemplary. I endorse this establishment for its top-tier products and service.
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September 2023 by Jennifer Baxter
Nice inside with decent options...prices were just outrageous though AND every piece has price with sales people having to calculate totals and discounts.Much less expensive for exact same produces/brand names up north and to the east.
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August 2023 by Amanda Chauvin
Excellent customer service and beautiful furniture! Just bought a 6 top table for my kitchen and it looks amazing. Very pleased!!
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August 2023 by Seth Dupre
Great customer service. Had exactly what we we were looking for. Thanks again
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June 2023 by Kimberly Moody
Bought a sofa and was the best service possible. Thank you to everyone‼️
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June 2023 by James L
Some really great furniture can't wait to buy some
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June 2023 by Tri Parish Retrievers TPR
Can't thank Josh enough, we walked in and were met with a smile. It's awesome this day and age meet someone with a helpful attitude. We got exactly what we were looking for! We highly recommend this furniture store. And will make future purchases from you guys.
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June 2023 by Wanda Coleman
What a great experience. We didn’t even have to go to another store to find the perfect rocker / recliner. Joshua Bordelon was very knowledgeable, pleasant and helpful. We were able to make easy and educated decisions for our home. This will be the first place I look for my next purchase. Thank you Joshua.
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June 2023 by Jeep Ryder
Wife and I made several purchases w them. Very knowledgeable on their products and helpful w choosing the right pieces & colors for our house. And delivered on date and time.Highly recommend them…..
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June 2023 by Susan Robinson
The Furniture Gallery has experienced expert staff to guide us to the right furniture and colors for our house. Furniture purchased is very high quality that holds up and maintains it shape. We are very pleased with all purchases and pricing.
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March 2023 by Phyllis Van Gossen
My aunt went to the Furniture Gallery in Alexandria Louisiana on March 25, 2023.A young man named Josh was absolutely amazing with her. He helped her by fixing an issue for her. She came straight to me and bragged all about him.JOSH, you have won a new customer. Thank you for being so nice to her.
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December 2022 by Person Person
Very dishonest. The owner is a scammer and a thief. Don't buy anything from here. Save yourself the headache and go ANYWHERE ELSE!
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May 2022 by C J
As soon as we stepped foot in the door we knew we were going to get the best help provided. It was amazing. They had my questions answered, showed me exactly the type furniture I requested to see, cashed me out and my truck loaded in a lil over 30 mins. Yes, I was in a rush and they made my day!!!! I hate I wasted time and energy on the others I visited before I stopped st the Furniture Gallery .