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June 2024 by Elnoria Hicks-Griffith
Fast and easy in and out
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June 2023 by joy Jones
Great knowledgeable guys..
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November 2022 by Kris Ferguson
Please share! I do not normally use social media when I have an issue w a company. But…. Today takes the cake! My washing machine broke yesterday. I decided Home Depot had some good prices- I would just get it there. I was online trying to purchase both a washer and dryer. It would not let me add it to my cart- because delivery is not available. So, I decided to call store for help. After 17 minutes on hold, I hung up. I called back and asked for a MANAGER. The manager told me the appliance employee was with another customer and the appliance process takes a while. Told her which washer and dryer I wanted. She told me they only keep 1 set- for display in store. She also informed me they do carry some of 2 brands. I asked the models- so I could do some research before buying. She told me I was welcome to drive to the store to see what they have. OK- I just informed you that I live in another town. so- that frustrated me. Especially since a week ago I called the same store to ask for help w flooring. That young lady was rude and gave me the total runaround and answered zero questions for me. Meanwhile, I am online still looking at machines. Decided to try virtual chat. According to the “robot” answering me- if I live in an area where delivery is NOT AN OPTION——— I CANNOT PURCHASE APPLIANCES!!!! Pick up is NOT PERMITTED. What kind of a store does not allow you to buy something if you are out of their delivery zones?? Well needless to say- Lowe‘s got that $1400 order. Had I known how this company operates, I would have bought my $4000 zero turn elsewhere. I think they need some policy revisions and customer service training.
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September 2022 by Angela Renee Finger
Over an hour wait after checking in at curbside, followed by 3 calls from me and 2 calls from them. purpose in curbside was defeated.
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November 2021 by Laully Guyton
I rented a Billy Goat bush hog from them on Thursday. Paid the $150 deposit and scheduled pickup for Saturday. Friday afternoon I get an email stating that my rental was cancelled. No explanation, nothing. Will NEVER rent or buy anything else from Home Depot.
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October 2021 by Christelle Carley
Went into the store to buy a ductless mini spilt unit that was on special buy. I purchased it at the pro desk applied a military discount. I got notification that the unit came in. When I picked up the unit, the box was damaged and the paint on the metal was chipped. I’m not installing the unit until a couple of months from now and a 220v plug needs to be wired for installation. I would be unsure if the unit was working correctly or not since I can not test it and do not know
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March 2021 by Jack Lemoine
Went today (3-26-2021) to purchase a log splitter. Received the best service from all associates involved. Have never received service of this kind at any Lowe’s I have ever shopped at.
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March 2021 by Kay Smith
I had an excellent experience today at Home Depot. An employee named April was extremely helpful and knowledgeable in the lawn and garden section.
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October 2020 by Ronda Newman
just had a great experience at Home Depot! had trouble downloading a coupon for a large order, and Kennedy made sure we got the discount and saved us a lot of money! very nice, helpful and professional
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June 2020 by Kristie Higgins
they have quality products and have a friendly helpful staff
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May 2020 by Brandy Lynn
shout out to the young gentleman working in nuts and bolts today. he went above and beyond today for me. i didnt get his name unfortunately. great customer service.
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March 2020 by Tina Venable
You can find great used equipment for sale at the rental department
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October 2019 by Kayla Calk
alot of nice things and the employee and very kind and helpful
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October 2019 by Maryetta Ross Celestine
Mr. Shannon ( Operational Manager ) Mr. Theresa Samuel Martin is so help and willing to serve you! The staff are AWESOME!!
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August 2019 by Ethan Smith
Great service and great prices.
