Walgreens in Jackson St., Alexandria, Louisiana, is known for its friendly and calm staff. Customers appreciate the improvements in the pharmacy section, which has become quicker in handling prescription pickups, often taking less than five minutes. However, there are concerns about the drive-thru service, where long wait times of 25 to 30 minutes are common. Many believe the store needs more employees to better serve customers and reduce wait times. Overall, the pharmacy team is praised for their hard work, especially one pharmacist who is recognized for her dedication and efficiency.
