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January 2024 by Bach Williams
We are more used to 4 star hotels. The rooms are nice and clean. Not much extra services, no on-site restaurant nor room service. Easy check-in. The vending machines do not work. But there is a Walmart down the street if you need to get water or snacks.Price is too high for the quality.Food & drinks: There is a Japanese restaurant down the street that is surprisingly very good.
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November 2023 by Fred Brown
Comfortable. Breakfast was on point. Down home cook'n. Thanks Ms. Annie .
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October 2023 by La Tausha Miles
This is an out-of-date, semi-remodeled hotel with four levels served by one slow elevator. There were just two luggage carts, and none were available. The night of my stay, I was irritated since the TV was antiquated, had low quality, and had a limited number of stations.But I reasoned, “It's only one night”. However, when I awoke the next morning, I noticed that the towels were no longer white because they were so old, and the water was turned off due to a city issue, over which I understand they have no control, but even the vending machine was out to purchase water. How did they prepare the complimentary breakfast? It was a major letdown because I was in town for a wedding. I explained to the manager/owner that I had to go to a truck stop to shower, dress, and prepare for a wedding (which was dangerous and difficult), and he asked, "What do you want me to do about it?" He offered nothing, not even an apology. BEWARE, it appears to be okay to stay here from the outside, but the inside wasn't that pleasant, but I gave them the benefit of the doubt and now regret it.So, if you're passing through this small town, make it a point of staying near the mall or further down as an alternative.This experience left a bad impression, and I will NEVER stay at a holiday inn express EVER again. That stay was worse than the Ramada from when I was a child.
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August 2023 by Monique Smith
Not the usual Holiday Inn standard. $100 incidental deposit required. No greeting, gift or points as a Gold Elite member. Direct TV was spotty/inconsistent. In room telephone didn't work when I tried ro call the front desk for information. DisappointedRooms: Room was clean upon arrival. No additional toiletries.
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July 2023 by Michele Bowling
Hotel is clean, and staff is friendly. One mattress in our double room was terrible, however the other was fine. Desk clerk said hotel is getting a renovation soon. Overall it was clean and comfortable.
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July 2023 by Jessie Beam
Very friendly staff, good breafest with a clean pool to swim in. The rooms are super clean and updated will stay here again!
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July 2023 by Jobi Bernal
The ladies at the front desk were super nice every time we
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June 2023 by Bill Quirk
The room was very nice and spacious. Breakfast was great. Staff was friendly.Rooms: My room was very nice and spacious.
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June 2023 by Chet & Deb Stasiukiewicz
Great rooms with lots of space. Usually, right off highway. Staff has always been accomidating &
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May 2023 by Sylvester Gordon
World Class Holiday Inn facility. Great staff, very clean rooms, excellent breakfast. Location was very good and easy to get to. Great team of employees, with high quality values that took great pride in their business. Keep up the excellent work, I will be back.
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April 2023 by Kyle Duhon
Pool is heated and the rooms were clean. Very kind staff. Great breakfast
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March 2023 by Andrew Rosen
Typical IHG and great staff but I dropped rating since the owner will not allow front desk folks to honor any discounts such as AAA. I will never stay here
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January 2023 by Barbey Scott
Was checked in by Ms. Betty and she was the best friendly, knowledgeable, and accommodating . Breakfast was great and Danielle was great she informed of what was there to eat and showed us how to work the pancake machine. The room was clean and properly stocked. It was very nice at this Hotel.
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December 2022 by Mark B.
Since my prior review in April 2022 has apparently been deleted, I am leaving a new review to warn people. I booked a room for my niece's April 2022 wedding 4 weeks before by phone with the reduced king room rate of $126 that my niece negotiated with them several months before and the hotel confirmed the rate. After I checked in, my wife found out while I was at the wedding reception that night that I was being charged the full $189 rate. I questioned the hotel desk clerks when I got back and when I checked out the next morning that I expected to be charged the amount I was quoted and they refused and said if I didn't like it to dispute it with my bank. Apparently, several others staying there for my niece's wedding said the same thing happened to them, except for two nights or the hotel made claims at the time of booking that there were no rooms left in the 20 room block (which my niece found out was a lie) and those people booked at regular price.I disputed the charge with Holiday Inn Corporate, who in the end after numerous calls to the hotel manager were not returned and the front desk clerk claiming she couldn't do anything and that she gave the messages from me and corporate to him, they said I had to go through my bank. My bank didn't get my $70 after taxes back because the hotel made it seem like I was disputing the rediculous $250 incidentals charge to my card (which was paid back the day after I checked out), which I made clear was not what I was disputing, so the bank closed my case twice saying there was not enough proof for them to get my money back, despite me having the page with the reduced rate for the wedding and the bill with what I was charged!This was a clear case of fraud due to illegal bait & switch tactics, which after reviewing past reviews after this happened has been a regular tactic of this hotel property to get more money out of people! DO NOT STAY HERE! If I had known they changed my rate when I got there, I would not have checked in and made the two hour drive back home from the wedding that night and cancelled my stay!
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November 2022 by Dino Jebacinovic
As soon as I walked in there was a bad smell. I asked the manager to see my room before anything he refused. Then he wanted to cancel my corporate reservation to make me pay the full price because I got a discounted room. The owner is a short Indian guy. Very rude and disrespectful don’t recommend. We got in a argument because he wanted to give me a standard rate instead of my corporate rate. !! HE CHASED US OUT WITH A BROOM!!
