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November 2023 by J Miller
Not sure the reason to make an appointment when they don’t stick with it. Appointment at 0830. Truck didn’t move till 0900. And an hour later finally went on the rack. Pushing almost 2 hours for an oil change. This was the last Bill Hood dealership I would deal with but now they seem to be getting as bad as all the other locations. Such a shame, Hood automotive use to be great to deal with.
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October 2023 by Daphne Knox
Roseanne did an excellent job. She made my purchase experience easy!!!She answered all my questions and made herself available for any issues I have!
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September 2023 by Paul Schwartz
Excellent service! The entire staff at Bill Hood goes above and beyond! Big shout out to my sales representative Roseann who is awesome and easy to work with.
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September 2023 by Lacii Knight
I purchased a vehicle from out of state. I sent a driver to get the vehicle over night after making arrangements with the salesman after 5 pm as he would not send me the buyers agreement over the two days prior in a timely fashion just to be told at 9 am the paperwork could not be completed same day and that the dealership would only accept cash from their local bank, NO WIRE. Very difficult to do business with in 2023 and when I received the vehicle there was a sensor not in place which is clearly not in place in the dealer stock photos online which tells me the vehicle was not properly inspected prior to selling to the public. Their response “it is under warranty.” Needless to say the salesman Anthony and his boss Jackie were right I should have bought else where, just as they told me.
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August 2023 by Susie Sharkey
Really friendly and so easy to work with. I really enjoyed talking with Frank. He made sure he took care of everything that I was concerned about. I am so glad that I have my new GMC Acadia Denali ❤️
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August 2023 by Angela C
Roseanne was great to work with. Made the entire process of buying a new car easy. Definitely recommend going to see her.
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August 2023 by Bill Hollingsworth
Kyle in the service department is a great guy to work with and always kept me in the loop when having my car serviced at the dealership. Will continue to use the service department because of him.
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July 2023 by Wick Goldsmith
All I can say is that Rosanne did such a great job selling my wife her new car that I bought a new truck from her. She always answered my texts when I had question, in fact she answered a question I had while she was on vacation. She gave me a great deal and we will definitely be back when it’s time for new vehicles.
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July 2023 by Chrystal Calvin
I absolutely love Roseanne! She’s helped me and my family get two new vehicles in three months! She’s available any time of the day for any questions you may have! I recommend asking for her when you go!
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July 2023 by Google user
I absolutely love Roseanne! She’s helped me and my family get two new vehicles in three months! She’s available any time of the day for any questions you may have! I recommend asking for her when you go!
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March 2023 by marvetta besst
Great experience Mr. Anthony Campo is a great salesman I left from bill hood in what I wanted. I will refer anyone to him he gets the job done.
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February 2023 by Billy Haygood
Mary Needham made buying a truck so easy. She is very knowledgeable about automobile's and there accessories. Thanks Mary for a very pleasant experience.
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January 2023 by hazel estave
Always prompt and courteous service
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December 2022 by Tamara Kendrick
Roseanne N. was the best at helping me find the perfect vehicle. She greeted me immediately as I stepped onto the lot. She helped me through every process and made it very easy and great pricing. Thank you so much Roseanne for being the number one sale person. I felt very comfortable and confident in my purchase because of you. Also thanks to Will as well he was awesome with the paperwork lol
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October 2022 by Jake Thomas
Don’t walk, RUN from any Bill Hood. This dealership tried to sell me a truck with obvious frame damage claiming “clean carfax, no wrecks”. They are either incapable of looking underneath a vehicle to inspect for damage prior to selling to a customer OR they knew about the damage and deceptively attempted to pass it on to me.
