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May 2022 by Barbara W.
ZERO STARS IF I could!Submitted an application to this place for a vehicle and worked with Zach who supposedly consulted finance mgr Brennan or Brelin (whomever, doesn't matter). I personally felt like there was not full disclosure nor honesty from the start so we should have stopped then, but instead we continued the process. We were working strictly with cooperate financing, without personal guarantee. If you know what this mean, this is applying via business EIN only, no personal SSN. There was a request more than once to apply using SSN with surety that it can get to more creditors as well as lower interest that could result in lower monthly payments. I did not approve of SSN, wanted to see what it would be in business only; payments were outrageous(don't know the real truth of this), and when asked what was the interest on the approval, Zach said he did not have this info and that only finance mgr would have it(Well I definitely don't believe this). I decided to use SSN to see what terms and payments would look like, but ONLY as a SOFT PULL. Zach understood and assured me that this would be a SOFT pull so that we would be able to compare and see where the numbers would be, BEFORE a hard pull and affecting credit. My credit was hit hard 3 times only to learn that the payments would be higher anyway, and then later lets us know that the vehicle of interest was already sold, trying to offer another make vehicle that was a little less; Hmmmm, go figure. I reached out to the company via email and no response, but received responses all day in as soon as 15 minutes when I was a potential customer. There are at least 2 other discrepancies I could name, but will not for the sake of this already long review. Understand that there are several companies, all over the world, with the same vehicles that you could shop. I would not shop here unless you're ok with dishonesty. BTW, I got another deal, a real one, with another company...Business name EIN only!!
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March 2022 by Linda Skaggs
called said they had truck making deal and sold it never going back. wtf
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July 2021 by George Ross Durbin
Price gouging! Not responding emails that prove it. You definitely lost a potential customer.
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August 2020 by Cristy Lynn Creppel
Ripoff and their vehicles are garbage. We bought my daughter an Audi and within weeks the transmission was gone as well as the motor. They temporarily repaired it until sold. Never buy here.
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June 2020 by Blake Rushing
After talks for a three day period and a price established they went up on price $1500. This was after I was had everything handled with the bank and the day before I left to drive two hours there. Now I have a hit on my credit and no vehicle to show for it. The worse sales person I’ve ever dealt with.
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May 2020 by Cory Aker
I had an awesome experience at Bill Hood Automotive buying a new Chevrolet 3500 Silverado. Traveling from out of state, I had some concerns. But they did an absolutely tremendous job, the process was so smooth and things went better than I could have ever imagined. They completely exceeded all my expectations. The staff was so professional and courteous, I highly recommend them. Do yourself a favor and purchase your next vehicle here!
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January 2020 by Cory McGehee
Excellent friendly and will buy from them again
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December 2019 by James Palmer
Service is carefully and quickly done by courteous team
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June 2019 by Rodney Davis
great service ever time
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May 2019 by Amanda Mitchell
I bought a new Yukon Denali from them. I've had problem after problem with it. They do not back up the product they sell. They also bent one of my rims when they had it and took no responsibility. Steer clear.
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June 2018 by Tracy Vincent
We had a great experience buying our used car today. Joe Giovingo, was amazing he went above and beyond his job making sure we were happy with our purchase. I highly recommend using him as your sales guy! Top notch experience! Thank you again for everything.
