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September 2023 by Ebony Williams
My Son Purchased A Car From Here And Tha Car Note Is Sooo High It Don’t Make Sense!!! His Credit Score Is Almost At A 700 And Tha Car Note Almost Tha Same Price As Tha Credit Score!!! Y’all Scammed My Baby And Gave Him A Old Raggedy Car That’s Not Up To Date!!! Im Not Going For It!!! I Wish I Could Give 0 Stars!!! And Then He Owe More Than I Do On Tha Car And I Have A Brand New 2022 Honda!! Just Sad!
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August 2023 by Benjamin Guidry
Great buying expensive at JPS Ford. It took a few months for my F250 to come in, which was expected, and they kept me informed through that process. I decided on JPS because they were honest up front and had a great price with no hidden or unnecessary charges. Taking delivery was easy and fast. Special thanks to Chris, Joey, and Brandon for getting an excellent rate and good trade allowance, and for making the buying process comfortable and easy. Definitely earned my business in the future. I recommend giving these guys a shot if you're shopping for a Ford.
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August 2023 by Person
I was bout to buy the 2020 HD Chevy, my loan was approved about to sign the papers. Thank God I took one last walk around because the fender wheels on both sides was beat up bad. None of the sales people brought this to my attention I was very disappointed when I seen the damage. I told them the deal is off unless they fix it. They told me they wasn't gonna fix it. Like 6 thousand in damage. They want 40000 for the truck. Be careful not to buy without knowing this truck is badly damaged.
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July 2023 by Doug Futch Jr.
Although I chose to purchase a cash car from a coworker in the end, I want to say the staff at the Ford Dealership in Arcadia were great. They weren't there to play games. I'll make my next financed vehicle purchase there without a doubt.
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May 2023 by Kameron Jackson
Best Service around!! Go see them and get a vehicle today! They will give great deals on your trades! Amazing!!!
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April 2023 by Jeff Anderson
These are the people who give car salesman a bad name. Would give it a zero star if it was an option. Sold a car with broken taillight. Which is illegal, and then refused to fix it. Owner cussed a service employee in front of my family. Haven't mailed us our permanent tags and have been avoiding my calls all week. Scumbags.
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March 2023 by Kemmerly Holyfield
I recently had my car serviced at JPS Ford in Arcadia, LA, and I’m very pleased. My vehicle was serviced in a timely manner and the customer service was great!
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February 2023 by Richard Chambers
With my experience (service department) getting my old farm truck fixed!! The customer service was top notch ! Shelaine "Lendi" Cooper (service department) is the perfect definination of customer service and how it should be!!! SO yeah customer service here gets 5 stars !! Thanks !!
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December 2022 by Chris Franklin
I can’t say enough good things about Joy and the staff at JPS Ford in Arcadia, LA. My wife and I had been looking for vehicles for a while and a big sales ad prompted us to go to another dealership not too far from Arcadia. Before going, I called the dealership and told them our situation and what we were looking for. They told us that they had 30 cars below the price range that I told them. When we arrived to the small lot, I had my doubts that what we were told was accurate. We were not satisfied at all with the vehicle they showed us and when I asked about the 30 vehicles, they told me that the guy that told me that was new. Later, they openly admitted that I was told that just to get me in.I can’t buy from someone that I don’t trust so my wife and I began searching for nearby dealerships and we found JPS Ford.Our first contact and impression was a night and day difference. I called JPS while we were still in the parking lot of the other dealership and Joy answered the phone. It was apparent immediately that she had an amazing personality and that she would do what she could to help us. It was convincing enough for us to make the drive and I’m glad we did.Not only did Joy, Carl and the sales manager work to find me the right vehicle, but they also worked hard to get us the right finance company within our budget. There’s a lot more about our experience that made it a pleasant one, but this review is long enough. ?I will say that trust goes a long way. If you want to do business with a sales rep and a company that you can trust, go see Joy over at JPS Ford. You’ll be glad you did.Oh, and tell them Chris Franklin that bought the 2018 Ford Edge sent ya!
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December 2022 by Jimeko Walker
I was able to get a car along with my mom and I didn't think it was possible but Ross, Crystal, Carl and Chad made it happen. The staff was super friendly and helpful. The facility was clean and had lots to do while waiting.
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November 2022 by chad griggs
the best blue oval dealership I’ve ever been to. Highly recommended
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October 2022 by Tay J
I am ecstatic to tell any and everyone to go see SHELAINE COOPER at JPS FORD in Arcadia, La… She got me approved in less than 24hours and I drove off the lot happy and in tears.Thank you Ms. Shelaine Cooper
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September 2022 by Christopher McDonald
This dealership is awesome! I went to several dealerships before coming to Jps. Every dealer gave me the run around. After a few minute conversation with Mr. Ross. And a few text messages. Jps placed me in a beautiful car. From Mr. Ross to every person I encountered at Jps. They were friendly and helpful with quality service. The experience I received from the Jps team was top notch. They made a life long customer out of me. Thank you jps!
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September 2022 by Lauren Lewis
This place was absolutely amazing and the best experience I have ever had!! They went above and beyond to do everything possible to let us leave in a new car today!! Big thank you to Joy,Ross,Chad, and Carl for all their hard work!!
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September 2022 by katina tyler
I had not even intended to buy I car. I was just driving thru the lot and was waved and chased down Ms S Cooper, saleslady. Lol! Seriously, I've never been treated so like I was the only one buying a vehicle in the building. They went over and beyond what is expected from a sales lady and a dealership. I left feeling Ms. Cooper is now "family". Thank you again for the smooth ,courteous, and not an all day long experience. If the opportunity occurs to buy another vehicle, it will be from JPS Ford and Ms. Cooper.
