They want to force customers to buy their insurance, which is optional. If you decline their insurance, they will not let you add a line or buy a phone.
April 2023
This store has the worst customer service around. Try to avoid it at all cost. After the unprofessional experience in store I decided to just stay with Verizon.
December 2020
They were helpful! They had no problem helping my GF put a screen protector on
