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December 2023 by Sherri Odom
Great service friendly staff best change from super one...
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December 2023 by Jeff Harrell
Great I was in and out in no time. Thanks
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September 2023 by Brandon Tacklebox Cason
More than once the doctor has called in prescriptions for either myself or my kids I call almost 24 hours later and they proceed to say they never even checked their calls so they didn’t even no we had anything called in ! How are you a pharmacy and don’t even bother to check your calls. Not to mention how many times I’ve stood at the counter waiting for someone to acknowledge me to only be ignored or get told we will be with you in a minute 30 minutes later nobody has spoken or even looked my direction so I get frustrated and leave without the medicine. Then when they actually do have the prescription filled I don’t get alerted I always have to call to see if it’s ready and I ask what’s the cost I get told your insurance covers it only to get there and find out my insurance only covers part of it. I’ve taken my business elsewhere this place is very poorly run and managed. I tell anyone and everyone to stay clear of this place.
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September 2023 by Daniel Carter
Hands down the BEST PHARMACY around the workers know how to do there job and they are quick.
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March 2023 by Brandon Dyer
Ray’s is a much more civilized and personable experience than the big box pharmacies. They’re always fast and courteous. They could use a little help in the notification alerts, but great place overall. Definitely recommend
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October 2022 by April Gintz
I was going in to get some band aids and was waking to the front to ask about them and the 3 people that were working apparently have a problem with Pentecostals, or at least this Pentecostal lady, because they were talking about it as she walked out and as I was walking up said “she can get Jesus to fill her prescription”How unprofessional! I get the public is hard to deal with, but a pharmacy should most definitely be more professional. I am a Ball local and I will not be going here for anything at all.
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August 2022 by Fran S.
I've been using Rays in Ball for over 10 years. It is small enough for you to get to know the people that work there and large enough to take care of many different prescription needs
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May 2022 by Brenda W.
Awesome pharmacy friendly staff I just moved to Ball this is the best pharmacy in town. There isn't no more than a 5 minute wait time and most of the time the prescription is ready
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April 2022 by Melissa Oncay
Better communication skills amongst staff is needed
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March 2022 by Anita Pouh
Very good customer service here in Ball! The staff really goes out of there way to carry to my prescription needs. Last week I ran out of my IBS medicine so I came to get it refilled. As I was waiting in line I felt it coming… I quickly clenched to hold it in but it was too late. It was flowing out of me like lava from a volcano and I couldn’t stop it. The amazing pharmacist Mr. Rocky saw I was in need and quickly ran to my aid. I was unable to walk and Mr. Rocky picked me up and carried me to the staff bathroom. I was in there for a good 45 min, really tore it up from the force of the explosion, Mr. Rocky even gave me an extra toilet paper roll! The staff were so kind and considerate, even checking in on me as exploded their only working toilet. They didn’t mind the smell either! After I was done they had my meds ready to go! You won’t get this kind of customer service at the big box pharmacies, only at Rays do they go above and beyond to make their customer feel real special!
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December 2021 by Stephanie Hart
The workers are extremely rude. After they filed on insurance they demanded CASH payment in addition to be able to receive the medication because insurance reimbursement was not enough for them to dispense. When I questioned why my $10 copay was not being honored if accepted on insurance why I had to pay nearly $400 cash. Staff responded rudely. Immediately threatened that they had an attorney to back them in doing this. Then when I made a personal review on my own personal f
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August 2021 by Tiff Hodges
Absolutely hands down my favorite pharmacy. The pharmacist and staff are amazing and the prices can’t be beat!! I just love the atmosphere at all of their locations.
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August 2021 by Regena Leggett
I went twice and both times they told me 20 minutes for three hours. I will never go back. The staff is rude and unwilling to even call for a med transfer. Lazy and incompetent only begin to describe this business.
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August 2021 by Lissie Heard Theriot
Love this pharmacy!! Personable and quick!
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September 2020 by Brittany Mathews
Horrible. I waited for over an hour to get 4 pills and a cream. They made me keep circling the building so they could keep ignoring my needs.
