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May 2023 by Ellie Reimer
DOES NOT DO SERVICE, despite BOTH contact names for their company stating that they do in Google. When I called she said, "We know, it's always been like that".
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March 2023 by Brandy Lockwood
I visited the appliance store today in Ball, La. The sales associates were very friendly and knowledgeable. Their was a good selection to choose from also with very reasonable prices. And also a 30 day warranty on a used appliance which is just awesome!
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February 2023 by allen filipi
The owner and staff are very friendly and knowledgeable. They helped us get the right washer at a good price. Would definitely buy from them again.
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January 2023 by Thomas Maxwell
Very satisfied with customer service and helpfulness. Manager helped out emencely.
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January 2023 by Christy Maxwell
Awesome customer service. Manager was super helpful.
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December 2022 by Breyia Compton
STAY AWAY !!!! Do not BUY !!!!! Bought a Samsung washer and dryer brought it back 3 times still don’t work ! Lord straight to my face 3 trips way back to BALL !!!!! Whole place is RIGGED I WILL BE REPORTING THEM TO THE BETTER BUSINESS BUREAU !!!! 750 WASTED
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September 2022 by Candy Ladner
I don't like doing reviews, but I'm really aggravated with this place. We bought a used washer and brought it home, hooked it up, and ran it. It made the loudest noise ever and didn't agitate very well. Then I called and the lady said I could exchange it. Well we did and brought the second washer home, hooked it up and ran it. It's legs are broke so I can't level it and it doesn't drain and spin everytime. It makes a worse noise than the first one. Granted, I still don't have a good working washer, don't want to even try to exchange this one. I'm sorry, but I'll never buy another appliance from this company.
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August 2022 by judy perkins
They took advantage of my young daughter and sold her a washer and dryer without the plug in cord! I think this is a horrible practice. When I called they said there was a sign stating that they don’t come with plugs?? Well I can tell you that I would go to the resale appliance place in Alexandria they are more honest ! and their appliances come with plugs!
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July 2022 by CHRIS BATES
Do not do business with these people. I was sold a piece of junk dishwasher. I was told it was checked to make sure it was working properly. Needless to say there was water all over my kitchen floor from a leak. They jerry rigged the wiring underneath and my house could have caught on fire with the water leak. The lady that runs the place is rude and very unprofessional telling me that if your complaining about a $125 refund you got big issues. Then they kept the dishwasher I traded in which was in 10x better shape than the one I got and I didn't even get a full refund. This place is a joke.
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June 2022 by Chris B
This place is a scam. I was sold a used dishwasher that leaked. I was told I was getting a dented/scratched from Lowe's. The lady said they check all their appliances to make sure they work. There was water all over my floor after the first wash. They jerry-rigged the wires underneath and my house could have caught on fire. I was given a credit for turning my dishwasher in to them which was 10x better shape than the one I got. When I brought theirs back she did not want to give me a refund. After complaining, I finally got 125 back. No taxes. I was told I would have to file that on my tax returns to get my taxes back. I asked to talked to the owner and was told I could not talk to him. Then the 2 guys who work in the back decided they needed to voice their opinion and threatened to call the cops on my all because I wanted a refund. Then the lady that runs the place made a discriminatory remark stating that if your complaining about $125 you got problems. This is the most unprofessional business I have ever done business with. You try and support local business and this is how you get treated.
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May 2022 by Terri Martin
Well I would not recommend them! We drove from Winnfield to Ball and purchased a used washer got all the way home and it didn't work! They wanted us to load it back up and bring it back and they would check the other one before we leave! Very unprofessional and I wish we had just went elsewhere!
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May 2022 by LaDonna Briggs Delrie
Update: I spoke to someone at K&T and they are going above and beyond to help me with my refrigerator that will not work. Everyone please give them a 2nd Chance a d I’m sure they will make your purchase good. They have been very kind and generous with their time to get this fixed for me. Bought fridge and within 2 weeks didn’t seem to be cooling as well as it should. Now it’s been over 30 days, fridge is room temperature, freezer cools drinks but don’t freeze. Lost over $500 worth of food. Don’t really have help to move appliances out now nor the money to buy new. Yep, I got screwed!
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February 2022 by Lisa Willis
Y'all all I can say is if you need any appliances and you go anywhere besides K&T ya just ain't smart! lol Ms. Denise was VERY helpful, knowledgeable and very patient!! Not to mention how sweet she was to us and our grandbaby! We purchased washer, dryer, stove and refrigerator and we are very satisfied! Thank y'all Ms. Denise! Gary and I really appreciate you!
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November 2021 by Tammy T
Bought a dryer got it home and it did not work. Hour drive back and they honor the getting a working one but staff definitely treated me not so friendly with the bring back.
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September 2021 by Denele Maskell
No problems with them. Always took care of me
