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January 2024 by Drica T
There is a krystle that works at this location that definitely needs to check her horrific attitude. The nerve to speak to me as if I’ve taken funds out of your personal banking account. This lady (lack there of) does not possess any form of understanding or empathy for a customer who has experienced an innocent mishap. You (krystle) are all too happy and jolly to call and harass me regardinge additional funds I have available to me but when it’s pertaining to anything other than your agenda there’s an attitude. I was so disgusted and displeased with the interaction I had on today that I added the companies number to my “DO NOT CALL” list. Professionalism should be at the very least a basic standard with these sort of places and your attitude is a gigantic part of that professionalism whether you fail to realize it!! Maybe she missed that training or couldn’t comprehend but she definitely needs to be retrained. PLEASE PROPERLY & THOROUGHLY TRAIN YOUR STAFF BEFORE ALLOWING THEM TO INTERACT WITH CUSTOMERS!!& yes my review has been reposted several times because it’s been hidden by you all each time I’ve posted. FYI, I will continue to repost my review if I find this to be the case!!
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December 2023 by Diane Chess
Outstanding customer service from Krystle. She made my process so smooth and easy. I will definitely refer this company to others.
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December 2023 by Brittani Coleman
Always a great experience with the staff here! I’ve had my account for a little over a year with them and Ms Sherall G. and company are always so helpful and friendly. Would definitely recommend to anyone in need of assistance!
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December 2023 by anitra northern
My experience was wonderful. Ms Sherall was very nice and friendly. She is awesome!!!! The atmosphere was very friendly and family-feeling. Great staff and service
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December 2023 by Sonya Milliman
Sherall Garner was an amazing help with my loan, I was 2 1/2 hours late for my appointment do to work and she was so understanding! Stop by and see her if you need anything.
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December 2023 by JohnBoys Life
(Came through in the clutch)Been doing business with them for years.Good vibes & Love ?
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December 2023 by Amanda darensbourg
Christina was great was very thoroughly explain everything everyone in the office is great professional environment
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November 2023 by Q’Airess Productions
1st Franklin was the easiest process I’ve ever been through. I was helped by Ms. Sherall she was very knowledgeable of the process and can answer any questions you may have.
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November 2023 by Vanessa Moree
Mrs. Sherall Garner was exceptionally kind and very helpful with my loan application. I will definitely send my friends and family her way. The other employees were also very nice. I had an awesome time at this location!!!
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November 2023 by Stacey Collier
My experience here was Phenomenon from the moment of the greeting on the phone with Mrs. Janice Henderson-Sago. She is the Real 1 to go to.. Very Pleasant and Humble to do business with. I Recommend anyone that is looking for a Loan, please reach out to Mrs. Janice. Again Thanks!!
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November 2023 by Larry Myers
Sherall was absolutely amazing. Will definitely be sending people this way!
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August 2023 by Dot Suggs
Sherall Garner at the Florida Blvd location was very impressive with her professionalism, mannerism and her eagerness to assist me with my loan. (She's a keeper). I will definitely recommend the company and Sherall to my friends, family and co workers.
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July 2023 by Chasidy Little Light
Thank you Stacy for all your help, patience and understanding. Not only was Stacy fast and efficient she showed she genuinely cared. She was kind not only to me but my 8 year old during a tough time! Thank you again!
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July 2023 by Marcus Lane
Ms. Sharell Garner gave me a good experience and helped me get a loan at first Franklin on Florida blvd in Baton Rouge La also Good service skills.. the guy on side of her gave me good information about me getting a loan also. Thanks
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July 2023 by Dawn Dee
I’ve dealt with this company for yearssss! I’ve always had great customer service. Sherall is the absolute best. Friendly and efficient.. Will always be my go to company.
