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December 2023 by Trey Johnson
I love this place so much the employees are always so nice and willing to help I love this place more than Barnes& nobles
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December 2023 by LouisiAnimal
I didn't know baton rouge had a location so was very happy to come across it while visiting friends in br. The selection was incredible. I spent over 100 on graphic novels , collectibles and comics! Stuff is been looking for for forever and it was way cheaper than I'd seen online. I didn't get to check out the whole place but from what I saw it's nice. The Shreveport location seems way bigger but it's better than nothing and from last I checked there aren't a whole lot of used bookstores in br.
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December 2023 by Seirra Harris
To put it plainly, they stole books from me. I sold them some books maybe about a month ago and at the time, I couldn’t use my credit as there was somehow 2 accounts with my name. One had a previous $2 something and the new one had the (about) $9 I was supposed to get for the books. The lady said I could only access the old ($2) account that day but next time I come I will be able to use the new account with the $9 and I only had to show my I.D.Today, I tried to use my credit and showed my I.D only to be told there’s nothing there. When I told her about the 2 accounts last time, the woman checked again but said there was nothing there and didn’t offer any additional help so I didn’t feel like I could press the issue. Honestly, I wish I had my books back and this experience has made me not want to even shop there again.
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November 2023 by Shronda S.
A great new bookseller in the city! A large selection of older books and a few new books. The staff are very friendly and helpful. I've also brought books in to sell and they make the process so easy. Definitely a place to just broswe and get gifts for your book friends as a good value.
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November 2023 by bj s
It is a bookstore new and used. They also have music and instruments. It is located where the old Books-A-Millions was on the corner. Nice employees. Kid friendly.
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October 2023 by John Ruth
Friendly staff. Decent selection of used DVDs.
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October 2023 by Spoopy Ghost
Service is mediocre to decent, employees seem to vary in a grasp of knowledge of what they actually sell. Very disorganized, I can barely help myself in finding something. I, and my GF have sold to them multiple times a year ago. We never see our items in the store. I personally believe they're putting new items in these "bundle boxes" to avoid dealing with them. Either management needs to step up on training or the piss poor employees need to get axed. Calling them is like flipping a coin for an answer. I don't expect everyone to know everything, but I've called for things in the case that's literally next to the register. The deals are good, but that's a company thing and not a location thing.
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October 2023 by Ahilia Foster
Total rip off if you are trying to sell items through this store. I understand they have to make money too but it was almost comical. Employees were clueless as to how or why I was given the amount and in the end very rude. I rather shop at Amazon or barnes and nobles than waste my time here.
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September 2023 by Marie White
I really love this bookstore. It was full of things I never thought I'd find. It has a collection of POPs and records, Manga, and fantasy collectibles along with thousands of books on a variety of topics. Lovely place, friendly staff.
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September 2023 by Ms. O
Dropped books off. Didn’t receive the phone call or text that I was told I would receive when quote was ready. Low balled me. They have a horrible buyback program. You’ll do better selling on Ebay or somewhere else. Customer service can be better too. I’ll continue to shop at Barnes and Noble
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September 2023 by Brett Gautreaux
Cool store with the worst customer service. When they are not completely ignoring you, they seem angry that you’ve interrupted them. Understandable that online sales are putting places like this out of business. Ended up leaving merchandise on the counter & walking out. Unreal.
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August 2023 by Brett G.
The store is awesome, but the staff treats you like you're a bother. Waited at the counter for help. Made eye contact with the clerk. He continued to stock shelves, no acknowledgment, no "I'll be with you in a second". Very disrespectful & disappointing. I finally just left my book on the counter & walked out. I hate that 'brick & mortar' stores are disappearing. But with this kind of treatment, I guess it's not too surprising that folks are ordering online. Sad.
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August 2023 by Tyler Hales
One of my new favorite places! My kids love to read and I love collectibles so it's the perfect place to kill time and come back home with some fun stuff!
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August 2023 by Walter Scott
There was so much to see. Unfortunately back pain caused me to leave early, but I will be back!
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August 2023 by Grace Coreil
Great place to buy books if you ignore the customer service from most of the employees that work there. I would not sell your book here though. My husband and I brought about 14 books there to sell. Most in good condition and some of them a month old and we didn't even get a dollar for each book. We ended up getting $9.00 store credit! That didn't even buy one manga I wanted. I would have felt more satisfied donating them to a local thrift store. But at that point I just wanted to leave. As a store that promotes a lot about buying back books they the need to work on it.
