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February 2024 by Charles D.
I'm about ready to divorce you! What on earth is going on TEssn and Perkins? First you completely destroy the floor plan, making it inconvenient to shop. Then you normally don't have a casier after 9 (whyy don't you just close at 9, then????) Tonight, I rush together there and do my shopping, checking out at 815. No registers are open. Charisma the self checkout person rudely tells me that that is my only option. Guys, I don't work for you, and it is ridiculous to think I a going to check myself out. She was rude, ad when I commented, she stated:you don't wanna be rude with me todY!: is this a threat to me? ARE YOU SERIOUS??? If high prices, scrappy, rude, threatening service, Inconvenient floor plans are part of your future business model, let me know. I m happy to drive the other direction to your competitor. I guarantee, if I am being treated this way by Carissa, then your other customers are too. Seems like somewhere you need to start looking in the mirror, and identify how, and why your store management s allowing this to happen. It is disgusting!
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February 2024 by Felisha Mack
The store itself is great. Neat and clean.But the customer service after 7pm is horrible. The cashier's mainly self check out are lazy. They are rude and unprofessional. I stop by this location at least 4 times a week average trip $35. But tonight was my last time ever! Two days ago. As I waited 3 minutes in self check out for assistance; (As the clerks all stood around talking;) when the young lady finally came she ( ask what I needed... Which was a price correction) she walked away and helped another customer. So I grabbed my items and went to an actual register. As I'm paying: she walks over and tells the cashier that she needs to walk to the back and check the price before she takes my word. I told her she was welcome to do that. She told me she was getting ready too. I just needed to wait! I told her that she had already taken too long and she told me that's my problem. ?? Tonight the pregnant customer service lady took 5 minutes to acknowledge my 2 pages for assistance in the liquor department. Literally took her 2 minutes to walk the aisle. Not because she is pregnant.. because she is deeply involved in her phone. And had the nerve to smartly ask how I was doing once she saw my face when she finally arrived down the Isle. There is much training needed. At this location so for now on Government st will be my choice.
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December 2023 by Danielle k
Went shopping and when we got home we realized the deli ham was rancid, the deli cheese was expired, the pirates booty was 4 months past its best by date, and beyond all reason the box chardonnay was was a rusty brownish color, murky, and sour. Check dates on all merchandise before purchasing.We went back to the store and they refunded all the spoiled stuff.
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December 2023 by Clayton Kirksey
This Albertsons gets sorrier and sorrier the more time passes. I wouldn’t even bother with this location anymore if it wasn’t so close to the apartment. The only reason it doesn’t get a flat out one is because there are some nice people who work here. Other than that it’s not really worth going to this location.
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November 2023 by Heath Hendricks
The self checkout only is completely out of control at this store. Came by at 6:50 on a weeknight and only self checkout registers. Shift manager refused to open any. Left the below shopping cart behind; will never be back despise this being the grocery store on my way home. Will go out of the way to use another.
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November 2023 by Marnie Stewart
This place sucks. Employees are useless. On their phones all the time and rude as hell. At night there's always 3 jerk employees standing around the front end on their phones doing nothing and no registers open. if you dare bother any of these a-holes you will be met with a horrible attitude and they will pass you around to each other who will all give you the run around and your issue will not get resolvedThey let tons and tons of meat and fish go to waste. They almost never give me a discount when it's the day of expiration, I guess they'd rather lose the sale altogether and waste the food. They still sell old fish and meat, I have seen fish for sale almost a week past expiration. Do they seriously not care about losing all this money and food? Its a disgrace.I hate this store. I hate how im treated at this store. I only come because its near my house. Whenever I move away from this house I will likely never go to an Albertsons ever again
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October 2023 by K Harris
The cashier is grumpy and doesn't have time for you to ask a question. Not professional
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October 2023 by Anne C.
Apparently bagging a customer groceries and courtesy is now optional at the Albertsons on Perkins in Baton Rouge
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September 2023 by Kenneth Lemoine Jr
There deli line is pathetic! Manager would much rather play on her phone than get assistance. Waited 20 min plus for service. I left!!!! 3 people assisted after the fact!!!Pathetic....Pathetic... management
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August 2023 by Smokin Mirrors
If you have a service animal this is the worst place to go, I’ve been treated like trash and refused service by employees twice and had to wait for a manager who was even ruder than the help, first time I went the manager told me “move your dog” and almost stepped on my companions foot then when questioned about her behavior she said “I don’t have to say please and you don’t have to come here to shop”, today the same employees went off to say “watch your mouth” when I simply said; you always act scared of a little dog but you don’t know how to do your job. The staff here needs to be trained on how to deal with people who have post traumatic stress and need companions like these babies to keep them sane. Will never shop here again and will definitely never bring my baby in here with me even if we had to starve.
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July 2023 by Benny T
Very nice store. I'm actually just sitting here in a display patio chair while my roommate does the shopping ?.Although someone left a floor dolly in the middle of the main aisle that goes in front of the checkout registers which I'm sitting near, and it's been there for an hour. I moved it to the side so shoppers can get by. ?But other than that, it's super clean store, excellent bakery, it's not crowded and no crazy people (it's not a Walmart , which is a good thing) and good prices and selections. ?
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May 2023 by Marlene Hoff
Shopping at Albertsons is fun when you save with their app. I try to visit every week using their exclusive savings section of their newest circular or hunting for 50% off clearance items. It's usually how I stock up on meat and dairy. They also have great digital coupons & deals, which are automatically applied upon checkout, as long as you've clipped them in their app and you enter your phone number BEFORE checking out. And if there's a problem, I've had satisfactory dealings with their 800 # customer support. The store is always clean, they have a nice fresh flower dept, hot food deli, a sample kiosk, and usually parking is close enough to the door to make it a very convenient shopping trip. Also, the last time I went, there were plenty of electric scooter carts for those in need.
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May 2023 by E A J
Shout out to Catina it wasn’t her job but was kind enough to blow balloons up with a smile.Great to know still have folks n world that attitude is to provide great service when it’s not officially your job.
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May 2023 by Eve Jupiter A
Shout out to Catina it wasn’t her job but was kind enough to blow balloons up with a smile.Great to know still have folks n world that attitude is to provide great service when it’s not officially your job.
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May 2023 by Jim West
Initially I was gonna go to McDonald’s to get something to eat but the food gods had other plans for me …. I stopped at Albertsons to get some items for the home … and something said go check out the hot bar …. Talk about a winner this was like one of those good baby shower food plates …. It was the best cooked meal I’ll ever gotten from Albertsons.. the picture will speak for itself …. And not the mention it was super cheap and affordable 20 out of 10 on my way in the car to try again …. Busting with flavor , the crispness of the potato wedges , the broccoli heavy cheese casserole , two moist dripping wet chicken pieces in a bbq sweet/ spicy glaze along with some chicken wings flapping and clapping in the same sauce tell them Jim west sent you