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January 2024 by Kyle Petersen
Easy transaction with PJ and Toni.
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October 2023 by Drew Dileo
Phelps McKey is an extremely organized & proactive loan officer. He communicates and explains information thoroughly. His customer service and level of detail are worth not shopping elsewhere. We had an awesome experience with Phelps. 10/10
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October 2023 by Jill Adoue
I had only bought one property prior to working with Mr. Gary, and that had been 30 years earlier. I needed someone to hold my hand through the process, and that's exactly what Mr. Gary did. He told me everything I needed to know, when I needed to know it, and in language I could understand. He was always accessible and welcomed questions. Mr. Gary made the process so easy and made it clear that I am welcome to call with any questions or concerns in the future. I am thoroughly pleased.
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October 2023 by Jackie Yoakum
Renee went above & beyond! She was extremely patient with me. She was so encouraging & helpful. When I wanted to give up on purchasing she motivated me to keep going. She explained every step even took time out her very busy day to read the small print to me. Renee answered every question & call. I can go on & on about her. She's absolutely Heaven sent!
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October 2023 by Joe Reyes
Here are some key aspects of my experience that have made it truly excellent:Exceptional Communication: Throughout the entire process, Renee consistently kept me informed and answered all my questions promptly. Her communication was clear, concise, and tailored to my specific needs, which greatly alleviated any concerns I had.Expert Guidance: Renee's deep understanding of the mortgage industry was evident in the way she guided me through each step of the process. She took the time to explain complex concepts in a way that was easy for me to grasp, ensuring I made informed decisions.Attention to Detail: Renee's attention to detail was remarkable. She meticulously reviewed all the documentation, ensuring that every detail was accurate and in order. This meticulousness gave me confidence that my mortgage application was in capable hands to move forward with the purchase.Timely Execution: The efficiency with which Renee handled my mortgage application was impressive. She met every deadline, and I never had to worry about delays or last-minute surprises. Her commitment to a smooth and timely process made a significant difference.Personalized Service: Renee truly went above and beyond to tailor her service to my specific financial situation and goals. Her ability to find the mortgage product that best suited my needs was greatly appreciated.Transparency: Renee's transparency and honesty throughout the process were refreshing. I always felt like she had my best interests at heart and was working diligently to secure the best possible terms for my mortgage.Supportive Attitude: Renee's friendly and supportive demeanor made what can be a stressful process much more manageable. I felt like I had a trusted partner in this journey, not just a lender.Overall, working with Renee Crochet has been a genuinely excellent experience. She has exceeded my expectations in every way, and I am incredibly grateful for her hard work, dedication, and expertise.I have no doubt that Renee's exceptional service will continue to benefit many others who have the privilege of working with her.
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September 2023 by Lisa Kirby
Toni is truly exceptional! She's so well versed on all loan products. She's an effective communicator and always keeps her clients and other parties informed along the way! There's not a better loan officer out there!
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August 2023 by Dylan Ferguson
This was my first home purchase and PJ was incredibly helpful from the very start. There were times when I was probably a little neurotic, and PJ was able to confidently guide me through. He even provided some sound financial advice regarding 0% interest consumer loans that I’ll carry with me. Overall, I couldn’t have asked for a better lending experience and if/when I buy a house in the future I’ll definitely be reconnecting. Huge thank you to the entire Assurance team!
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August 2023 by Anitalyn Ferguson
PJ went above and beyond for myself and my client. He was very knowledgeable, helpful, and professional. He took my client from a bundle of nerves on closing day to one of the happiest, first time buyers I have ever seen. I'm truly thankful for PJ and will recommend him to everyone I know.
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August 2023 by Zemeatress Hutchinson
Mr BrianVery professional he does not procrastinate he goes into action and gets the job doneI would definitely recommendMr Brian Hanchey
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August 2023 by Indya Powell
Renee consistently demonstrates exceptional customer service, impeccable communication skills, and a wealth of knowledge in the mortgage industry. She is a true professional with a fantastic personality. A top choice for any client’s financing needs. 10/10 recommend!
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August 2023 by Kelley Perry
PJ treated our loan like it was his own. He communicated consistently throughout the entire process and was a complete professional the entire time.
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August 2023 by Robert Richhart
The level of communication and cooperation I receive with Charlotte Guidroz is unsurpassed. We have worked together for 19 years and those years, I have NEVER missed a closing after Charlotte has given pre approval! She knows her business! Here’s to 19 more years working together!
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July 2023 by Tailor Tolar
Phelps was AMAZING! Any time i was anxious about the house buying process, we would have a call with Phelps and he would instantly make me feel better. Wonderful experience. Phelps is great at explaining the process and was great to work with!
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July 2023 by Christi Collins
Rutherford was awesome to work with and his knowledge of the 203K Rehab loan and professionalism was outstanding. He is a great communicator and I would highly refer to Rutherford again!
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June 2023 by Jacob Mansell
Elise is the best. Nothing is overlooked w her. She provides prompt updates, is very professional, guiding clients through the process with ease, setting them at ease.
