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July 2023 by Mary Von Dohlen
Lauryn, the manager was fantastic-- knowledgeable, efficient, calm & patient solving my new phone set up issues
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May 2023 by Cheryl C.
Lauryn and Danny are the bomb! The customer service at this ATT store is 10x better all the others in BR.They reviewed my account, helped my choose the right devices for what I needed!Parking is a pain but park over by Matherne's.
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January 2023 by Mitch Fontenot
This store near the LSU campus is horrible. Four "service reps" are on a couch watching a movie and can not be bothered with questions. Occurred today at 2 PM on 12/20/2022. Take your business elsewhere.
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January 2023 by Joshua Reich
Walked in and the female working there was laying on the couch watching a movie. She didn't get up and asked, "how can we help you." What a joke!!!!! Turned around and left. Even the AT&T store is hood in Baton Rouge....
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January 2023 by Travis Sharpe
I was helped quickly and had an amazing experience. The whole visit was hassle-free and very friendly.
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May 2022 by Shawn Walker
They made me change my phone number because they didn't know how to do it in their system. They needed to call AT&T to do it right, but they didn't. I called AT&T afterward and they said I should have been able to keep my number.
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April 2022 by Brandon Alexander
Was a victim of identity theft from this store. Person I talked to on the phone could care less. Would only explain how that is my problem and not theirs. Horrible customer service. Would recommend going somewhere else unless you’re using someone else’s identification. They are cool with that. Very disappointed with att and most certainly the people at this location.
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September 2021 by Terry Fortune
I had an awesome experience with my representative. The young lady was new but acted very professional and got the job done as quick as possible even though we had internet issues she got the job done with an awesome attitude. I would love too have her as my representative every time!!
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July 2021 by aleshaonia hilton
The rep that helped me was sooooo amazing and very funny enjoyed the time spent in the store! The employees were amazing and helpful
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April 2021 by Mike DiLeo
The team at AT&T on Nicholson, the manager and the sales person, were extraordinarily helpful and efficient in helping with my upgrade/trade in for my iPhone. They went above and beyond and helped reconfigure my family plan to utilize new promotions that tailored our needs to the plan for the best price. I cannot recommend the store enough. I was extraordinarily pleased.
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February 2021 by Dee Anderson
I love at&t
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December 2020 by Steven Parker
The store faces the street and parking is in the rear.
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November 2020 by Garrett Schanck
Jared at this store is an absolute winner. So helpful. So informative. Best experience I have ever had. Jared goes above and beyond with his customer service. Thank you Jared!!!
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September 2020 by Sydney B.
I hate going to get phones, it's always so stressful. This is the first place that I have ever been to where the employees were calm with me and not rushing me. I went to this one specifically because when I was calling several places on the phone this particular location was super kind and nice and all the above in excellent service. The process took a longggg time but that was not on any of their parts. During this time I was talked to with respect and had very nice conversations. I was helped in the best of ways and can not say thank you enough for being patient with me. Thank you Nicholson Store!!! Excellent Service!!
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August 2020 by Adrienne Francois
Rarely can one walk away from a store feeling great about an upgrade without feeling like you’ve been taken for a ride... However, Irvin and his team (Jared, Joseph & Ashton) made my upgrade a wonderful experience and had me happily skipping down the streets of LSU!Great people, great service and you can’t beat the location!The view of Tiger Stadium was majestic!
