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February 2024 by Mary Wilson
Mr. J Veal at Towne Center was real helpful without any attitude seem like all his coworkers enjoy him. Also gave him respect . A real pleasant attitude, young man above and beyond exceptional service. Need more people like him in this world!!
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February 2024 by Melody Clark
We walked into this location 1/19/2024 and was greeted by a young lady named TANISHA. We explained to her that we were in there to purchase my husband a new phone due to him breaking his phone at work that day. My husband didn't understand how the process works because I handle the phone bill for our family. While trying to talk to her and get an understanding she kept talking over my husband and she proceeded to tell my husband. You want me to give you a new phone for your broke phone? "make it make sense". At this point he got frustrated and TANISHA called for a manager. The manager came over very nice guy and proceeded to see what the problem was at this time my husband called TANISHA out her name and he was asked to leave the store. I stayed in and worked with the manager and he got someone else that could help me and she was great. TANISHA stood and talked to other associates about what happened as if I couldn't hear her. Long story short TANISHA should not be in customer service if she's going to be on her phone while working with people and not take the time out to listen to what the customer is going through. She was very rude, blunt, and like to talk over you like she's your parent. Hopefully they replace her.
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January 2024 by Luranie Richard
Darringo great job!!!
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January 2024 by Julie Sheffield
Great service from Sylvester.
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January 2024 by Single Asaflamingo
Terrible experience
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January 2024 by kaci w
My service was amazing! They were very informative and made sure we knew exactly what we were paying for. Also made it an enjoyable time for their customers. I left with a new phone! Thank you to Emelee and Joe❤️
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January 2024 by Jennifer Buckley
Do not use Andrea as a rep he committed fraud on my account went to the store due to my daughter needed a upgrade she couldn’t because her phone was damaged so we started a account for her guess what he did a name change and put in my daughter name I have pressed charges and filed a complaint on him do not go to Andrea at all he is a black guy with a low haircut fraud fraud
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January 2024 by Beach Beach
Great service. He was knowledgeable about products available. Satisfied my need.
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January 2024 by Wendy Robertson
Very satisfied
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January 2024 by Laurie Chapple
Customer service would be greatly improved if they closed this store and posted a sign with useful phone numbers to call.
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January 2024 by Nina Crifasi
I had a great experience at AT&T! Armanni was very kind and helpful! Thank you for all your help!
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December 2023 by Laurie C.
This store should close and just post a sign of all the phone numbers to be called as the people who claim they work in the store are about the least helpful people I have ever seen in customer service.
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November 2023 by Jonathan Stevens
Joe B. was a delight ask for him. Helpful and most of all patient could not have been happier with the service provided. Thank you Joe.
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November 2023 by Demetra Spradley
Mr. Johnson was very kind. He answered every question that I had and he knows his job. If more workers were like him, AT&T would be the best. Thanks again for Mr. Johnson.
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September 2023 by Erin Stephens
If I could, I would give this establishment 0 stars. I had an awful experience here, as no one wanted to help me. I initially came in and was greeted but needed to call customer service to resolve an issue. After I returned about a hour later, I stood there for nearly 15 minutes watching employees laugh amongst themselves. I walked out. There is no reason I shouldn’t be greeted or at least acknowledged, especially when the person who did try to help was among those talking with employees. I will not be returning. Do better.
