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March 2025 by Joey Burg
Man the service there today & EVERYDAY is 2nd to none. I'm in a wheelchair and they come out and do my transactions with me in the parking lot so I don't have to get out and come in. It's very convenient.....
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January 2025 by Karla Ramos
Very good with very friendly staff
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January 2025 by Shawn Sheets
They always have what I need or can get it quickly.
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September 2024 by Hazel Dunn
Staff was friendly, but the store was out of the OTC product I was looking for.
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August 2024 by Sharonda Wilson
I purchased a battery at Auto Zone in Baton Rouge on Greenwell Springs rd and Joor. Thinking my battery was bad. Ms Kendra told me she need to test the battery. I told her I didn't know alot about taking out or changing a battery. She immediately say that I didn't have a post on one side when she looked at the battery. That's the problem. Just to be sure she took the battery out to make sure it wasn't a bad battery. After that she came back put the battery back in and was extremely happy to help me.
Sincerely
Ms Wilson
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June 2024 by Danny Dominguez
Kendra was very helpful and courteous and assisted me with my questions
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March 2024 by Kenyotha Hookfin
Alden “Bandzdeno” was great he really helped me and was patient and kind!!!!
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February 2024 by Willie Nunnery
Kendra was wonderful and very polite. She help me put on my windshield wippers on my car and she was the only person working in the store at the time.
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January 2024 by Jordan Williams
The best customer service here very helpful with everything thanks to Trevon & Kendra
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January 2024 by Ladiia
Today, I visited the AutoZone on Burbank Drive. The employee named Dyneisha who worked there was the rudest. I was doing a return but I purchased the item from another location and soon as I walked through the door and she saw that the box was open she automatically was like "oh no "we're not going to do a refund because the box was open. I didn't use tha item, I just wanted to return it bc I didn't need it. As I was leaving out I had told the other employee who held the door open for me that she was really rude and he's going to say oh she just having a bad day. That's not my problem that she was having a bad day even if you are having a bad day you supposed to treat your customers with respect and make them feel like they're wanted. If her last day was today it wasn't my fault that y'all are treating her the way y'all are treating her. I overheard her discussing it with another customer but you just don't be rude to a customer when you're having a bad day.
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January 2024 by Christina Hernandez
Kendra was awesome. She came and changed out my old battery in my 2020 GMC Terrain SLT after being attempted to be removed by another sale associate and she did it in roughly 10mins. Kendra was a blessing to me and my family. She’s very knowledgeable and her hands are blessed. She is also very professional and kind. She deserves a pay increase for her efforts, hard work and diligence. Thank You Kendra, you did that girl in my heaviest New Orleans accent!-ChristinaA satisfied and happy customer
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January 2024 by Jim Williams
I came to this Autozone on Joor at night with a bad battery. Both the customer service rep and the manager were extremely kind to me. They tested my battery, I purchased a new one and they even installed it. I just purchased a battery from O’Reilly’s 7 months prior. The manager gave me my other battery for me to take it back possibly for a refund. Both employees customer service was impeccable. I would highly recommend this Autozone.
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January 2024 by Abigail Martinez
Absolutely amazing service given by Juan C give that man a raise for amazing customer service!
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November 2023 by T. W. Smith
God Bless the crew at that was there Sunday October 8th around the 4:00 hour! First of all they were very helpful in assisting me with obtaining a battery for my wife’s Acura. Then, apparently my truck tailgate wasn’t secured when I was bringing it home. Once I arrived at my house to discover that the tailgate was down and the battery was missing, I immediately returned to the store. I found the battery nearby after walking the area and brought it back to the them. I said I would buy another one if necessary because my wife needed the vehicle for work the next day. While acting nervously, I unintentionally rubbed my eye and must have got some battery pollution on it from the damaged battery. They immediately went into store protocol and assisted me with eye solution and rinse. After getting everything checked out, I returned to the store with a replacement battery at no additional cost! I almost went to anther retailer to get a slightly cheaper battery, but my longtime relationship with them wouldn’t allow me to. I would have never have received this level of service and customer care anywhere else. Much respect to my autozone fam ✊?
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October 2023 by Renoir Chapman
Great service!!
