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March 2024 by Nan P.
This store is my go to auto parts store. Employees are always pleasant and helpful in finding what I need. Today I bought windshield wiper blades. Without even asking the sales person told me I'll put these on for you right now. I was amazed and very grateful.
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January 2024 by Josh Mancuso
Lazy staff
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November 2023 by Kiara Dorsey
Irian at the Oneal location was so helpful! She was very pleasant to work with and knew what she was talking about! Great atmosphere and Customer service.
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August 2023 by Frank Acosta
Most any Autozone store you go in you are almost guaranteed to find bad customer service, messy dirty stores and employees that are largely disinterested. I have to give credit where credit is due though. This Autozone on O'Neal looks sharp and the employees always offer to help the second you walk in the door. Because most any Autozone would be so bad I'd avoided going to any Autozone for the last 10 years especially since here in Baton Rouge we have plentiful options for auto parts. Just so happens that there is an O'Reilly Auto Parts and an Autozone just 5 minutes from my house. My go to has always been O'Reilly but recently I had to visit Autozone on 3 occasions because O'Reilly was out of what I needed. Then I discovered how very well run this O'Neal location of Autozone is. Friendly people and clean, organized store. Its going to be my go to store from now on. Manager of this store deserves recognition for his efforts.
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August 2023 by Nina Wagner
They had exactly what we were looking for.
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July 2023 by Kirk Robinson
I just left that store at 8:07. They said they aren't open yet. I needed to order a new transmission and buy some stop leak for a transmission I have now so I could get home. I've been over three thousand miles. I been 8 days trying to get home. I am O'Reilly's ordering a brand new. The store supposed open at 8. I would fire management and all the head. They just lost a big sale. And a repeat customer just take a look at my account
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June 2023 by Gregory Fischer
You ready?So my check engine light came on this morning…I go to AutoZone on O'neal because it's closest to my house, and I ask them to hook it up to the code machine…“You know where the portal is, because we don’t go inside the cars anymore since covid,” the lady behind the counter says.“I’ll figure it out,” I say.I find the portal on a youtube video…My car isn’t throwing any codes...A guy comes outside and says, “I’ll hook it up to the computer inside to see if anything comes up…”"Thanks."Minutes later, we’re at the computer and he says, “No codes. I think you might have an engine issue. You should probably go to a mechanic.”I’m like, “Okay … Wait, before I go, do you mind checking my battery?”The guy shrugs, “Okay.”He hooks it up, and it reads ‘bad battery.’So I go inside and buy a new battery. Then he says, “We don’t install new batteries anymore since covid…”I say, "Okay but how are you going to get the exchange battery if I leave?" (Keep in mind, he just checked my battery two minutes ago.)He says, “We can rent you some tools.”Another guy comes in for his shift and decides that’s not right, that they should just let me borrow the tools on the house, which is what they did.So, I stood out front and changed my new $250+ battery myself...By the way, just a few months ago a man at the AutoZone on Airline changed my wife's battery for her...I don't know, man. I'm considering giving two stars because they had several batteries to choose from. But I have to give one because if you go there and actually need a bit of guidance, you're unfortunately SOL.
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June 2023 by berta z
Very helpful counter person who really helped me look for the part I needed. He even tried to come up with options although they just did not have the part.
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April 2023 by JadaNicole Thomas
My experience was awesome the cashier was amazing with helping me out with my windshield wipers
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April 2023 by Ronald Joseph
Very good customer service. The women at the store was awesome. Irian
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March 2023 by Stephanie Sewell
Mr Pete R is an absolute amazing person with a wonderful personality he was kind and helpful seemed very unbothered by helping I'm truly greatful
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March 2023 by Scarlett O Sewell
Mr Pete R is an absolute amazing person with a wonderful personality he was kind and helpful seemed very unbothered by helping I'm truly greatful
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January 2023 by Cherry Blossom
I really admire girls who can wrench on cars! Kyra and irian came out tested my battery then installed the new one in less than 20 minutes I was back on the road! Thanks girls! And Autozone!
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December 2022 by Stacy Tastet
I came in to buy windshield wipers. I told the employee (had dreadlocks) what type of vehicle I had. He proceeded to go outside and look at my vehicle. When he came back in he was mumbling something. I asked him "what did you say" and he replied with "I'm not talking to you" in an aggravated tone. He then said "we don't have those kind of wipers " and walked away. He didn't even try to see if he could order any for me. Needless to say, I went to O'Reilly instead and ordered wipers from kind employees. Autozone employees on O'Neal were extremely rude and I will not be back there.
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December 2022 by Micah Briggs
Thanks William for helping me with my windshield wipers and battery.
