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February 2024 by Brandi Bennett
Love Banfield
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December 2023 by nathan shires
I ask you if my dogs heart murmur is like my mother's heart failure, Could it lead to that? And that's funny? None of you explain anything. You didn't help.
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November 2023 by Megan Jozwiak
In and out with medicine and peace of mind. I made an appointment online at 10PM after my kitty injured her eye. Was seen right away and left after 35minutes. $160 for the visit/eye stain/ & meds.I read the other reviews about how they “push” you to buy a care plan but that was never mentioned to me however I do think it’s a great product for younger pets.This appointment was on a Sunday. Compared to other vets, a weekend appointment would have easily cost me triple the cost.Will return if another pet emergency arises.
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October 2023 by HOLLY DOWNS-MCGRAW
I have never been so insulted and let down by a vet.And now, we are stuck with using this horrible service because I was tricked into that wellness plan.Now I'm locked in to a vet that we are EXTREMELY disappointed with.I wished id read the reviews first.DO NOT EVER USE BANFIELD AT MILLERVILLE RD IN BATON ROUGE.THEY ARE THE ABSOLUTE WORST on customer service and how to treat owners of pets facing major crisis.They are a sales company more interested in pushing plans to people who can't afford them. Then treat the customer as if they are beneath them.I was told the only time the vet could talk to me was 5pm to 6pm.I work in ER .. at 5-6pm I am at front desk arriving emergency patients. I cannot take calls at night while at work.After being told how important the vets time is and that's the only time she could talk to me .. and being told my job is not as important as hers.I want out but thanks to the $86 a month you tricked me into (I only signed contract for lower program but you verbally told me it wasnt good enough and tricked me into the higher price for the care my baby would need. And now I find out it doesn't even cover that care.Your service for this treatment is $500 higher even with that plan than all the other areas vets without any plan or ins.. But now you have me locked into the plan so I can't afford so I can't afford to go to a good vet who would be polite, more thoughtful and cheaper.I especially do not like that we can't go with our boy to his visits. We have to drop off and pick up much later meaning he's in a cage all day.I'm telling the world to stay away.Go to a local vet who truly cares about your pet and you. Not just the Almighty sales ploy.
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October 2023 by Mallory R
I would recommend Banfield because of their amazing heart for animals. Great customer service.
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October 2023 by carol euker
Great Vet! Dr Von Almon is amazing.
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September 2023 by Kamryn Polk
Premium care on a budget with great hours of operation. I have had banfield through all of my pets and they have always served me well. They offer affordable pet plans to help you take care of your pet. They are always up front and honest with you about pricing and your pet's needs. They definitely love pets and it shows!
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August 2023 by Liv Blakey
Absolutely awful. Offered a trim for cat and they borderline declawed him. They went way past the pink quick which is equivalent to ripping out someone’s fingernails. Cat has been having issues with accepting liquid medications and when asked to switch to capsules which are both available options for the medications he’s taking they dance around it as if it’s a difficult task to go fill a damn prescription. Overall rushed experience. Do not recommend using a corporate “vet” for your source of pet care, especially one inside of a corporate pet store such at PetSmart who is notorious for providing low quality conditions for the animals they are selling, as well as spreading blatant misinformation about the care needed for said animals in order to sell more. They also get their animals from mills. If you want adequate and high quality service, go to a local vet clinic such as Azalea or Sherwood, where money isn’t their main priority.EDIT: their “insurance” is also an absolute scam.
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May 2023 by curtis greenlee (xxSHINRAZxx)
Great pet store. Really personal
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January 2023 by Cody Arnould
Mis SheSheLia saya thabk yall all for issue one. Issue 2, I'm hoping it's my past making it worse.
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December 2022 by Shelia Green
Love this place. I feel confident ? leaving my toy poodle ? there for his vet appointments.
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October 2022 by Victoria Ashley
It’s sad to leave this low of a score but let me explain. I’ve been with banfield since 2017. Earlier this year(February I think), my dogs vet left and so they put my dog with a newer vet. She called me and basically went over what me and the previous vet did with my dog who’s got horrible allergies. She told me that doing the allergy test ($600 that was recommended by the previous vet) was a waste of money and that a reputable vet clinic would normally look down on it and the waste of money “is what it is”. She then went over what she wants me to do ( all of which I did in 2018 if she’d look in the system) with an attitude. So for the first time, I didn’t agree to any of the items she suggested, picked my dog up, paid, and asked them to cancel the dog health insurance I’ve had with them. I was told no problem and went on my way. I just received a bill in the mail for over $700 that is owed to the vet health insurance that hasn’t been used since February. Honestly, I’m floored and asking people that if you’re thinking of using them.. don’t. I brought my dog to dodge city where it cost me $50 to get done what banfield would normally charge $200. My dogs allergies are 1000 times better too.
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October 2022 by Stephanie Reyes
I’m always able to reach someone by phone; the staff were able to accommodate my cat and me for a same-day consultation. The de-brief I received over the phone with the vet was friendly and easy to understand and process. I’m very thankful for their patience and service to my pet. My cat never developed an infection due to their diligence!
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August 2022 by Alayiah Mingo
If I could put 0 I would. First I showed a coupon for a free first exam, ended up getting charged $54 for the visit. Then the Dr. I had explicitly told multiple times I didn’t want certain medicines to charged me for them and sent me on my way. They pressure you into signing up for the wellness plan and doing certain medicines.
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May 2022 by Pamela Rice
Best place ever. Treated us and our pet great.