-
October 2023 by Cynthia Cummings (Cynnie)
Bottom line -- don't store your items here.They used to be the best service in town when it was AAA Aardvark until they closed the office and completely removed a human touch. It took me almost a year of auto pays without access to finally get some assistance. Honestly, no call, text or email mattered until I threaded legal action. Even then, they never made it right.
-
February 2023 by Lance Blackwell
Accused my friend. Of living there. She was not. Police were called, she was arrested and her pet Chihuahua was taken from her and never returned.
-
May 2022 by Donna lessard
I had my RV parked there & parts were stolen off of it. Their security gates don’t work half the time & their cameras don’t work. I had a huge lock on my individual unit & it was cut off & the fencing was cut.This is definitely NOT a secure place to store anything.They didn’t care at all!!
-
January 2022 by Melanie Rodgers
I had to change my Google review after contact with this new company.. this new company has the most ridiculous management team, Brittany is very rude, and got a little belligerent with me. I was a little behind in my rental so I tried to pay partially just like the new owner allowed but this lady says no she can't do it but the owner can so just let me either speak with him or have him call me, or even another manager might be more helpful and take my money bc Brittany kept saying no we can't take it and she literally repeated that every time I ask for someone else. If you don't believe me then listen to the so called recorded call. I used to love this place that is why I have been a faithful customer for over a year but because of this lady Brittany I will be closing my account this month. I truly wish them the best but they messed up by not having anyone run or manage the location itself... the the people u talk to on the phone are not friendly and honestly I think she treated me this way because I'm black , but it is cool because the last time I checked money was green not black nor white, treat ALL people the same and watch your blessings double.
-
November 2021 by Q Mitchell
Awesome place, good prices, and Ms. Shannon very nice her customer service was awesome ?? ? the storage is located of Florida blv store 1 I believe.
-
September 2021 by Jayden Martinez
Love this place. When I first moved to LA this was the first storage place I used. That is why I came back Shannon is funny down to earth and cares about getting you the best unit she has available. It’s the customer service for me.
-
September 2021 by Dominique Roddy
Ms. Shannon was the most respectful, kind hearted and polite person.. she made sure I like my unit and all she was so patient with me.. thanks ms. Shannon
-
November 2020 by Andie D
I needed to rent from long distance and it couldn't have been made easier for me! I needed to switch units and once again, it was made so simple and straightforward. Friendly and helpful, clean units and excellent customer service, definitely recommended! Thanks!!
-
October 2020 by Cade Williams
Not in the absolute best part of town, but rates are very favorable. Earnie was super helpful in setting up my unit and advising me on everything. Pleasure to work with. Can recommend.
-
August 2020 by Dami Brupbacher
We had the BEST experience with the manager, Ernest Rost, Jr. at this location. We checked with many other places before we chose our location and it was “Ernie” who made the difference! He was not only helpful but professional and went the extra mile to help us get in the same day and secure the unit of our choice! You won’t be disappointed!
-
July 2020 by Rosemarie Kamerer
Very helpful people! Found everything
-
June 2020 by Kevin Hayes
My wife and i came in to get a unit and Ernest was very nice and helpful!! Great energy and was a breath of fresh air. Wish i could give 6 stars ⭐⭐⭐⭐⭐⭐⭐⭐⭐
-
May 2020 by Patty Haley
Due to the times & circumstances, I needed a storage facility that fits my budget/needs, and BR Storage facility does that! Very budget friendly & real easy to rent a unit! Owner is very knowledgeable & easy to work with via Office phone, website & email!
-
April 2020 by Hannah MacKinnon
Not only was this place super affordable, but Ernie was amazing to work with. He went out of his way to prepare me for moving into the unit and ensure that I understood everything. He was super sweet and friendly. I was very stressed about moving, but he was so sweet and made it a very easy process! Highly recommend this place!!!
-
March 2020 by Herman Kelly
GREAT PRICE!Ernest the property manager is Super Cool and Very Detailed.
