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October 2023 by Nico Minardos
You'll get a good wash, regardless of the wash package. For this tough spots be sure to prewash at the prep station. Strong vacuums and the interior cleaning package gets the job done!
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September 2023 by Shane B.
Worse service ever received at the Essen location - customer service training greatly needed. The attendant left the car wash entrance unattended for 10 minutes at least. Line was building up and no one else came to assist. Even if helping a customer then ensure someone else is there to assist other customers. He seemed nonchalant about the matter. Mentioned that the attendant could use assistance to the interior staff. The gentleman rudely and sharply stated "and sometimes you just need to wait." I will never return to this location and recommend others not to utilize it.
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September 2023 by Rachel Dennis
This is a great place! The oil changes are done by a qualified TEAM! They work together efficiently to have you out of the door quickly but never compromising the quality of work preformed on your car. I was offered a bottle of water and in this heat, I thought that was a thoughtful gesture. The vacuums are FREE!!! THEY HAVE ALOT OF POWER AND HAVE MADE MY 9 YEAR OLD CAR LOOK NEW!!!! THE AIR IS FREE TOO! SOME PLACES CHARGE $2++++ FOR AIR!!!!! THIS IS THE PLACE TO GO FOR AN OIL CHANGE. I HIGHLY RECOMMEND THEM!!!!
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September 2023 by Mary B
I came here because something was going on at the Seigen one (doing maintenance to the machines at the entrance?)so I went to Essen. My window was so much worse after going through (super, I mean SUPER streaky) I ended up cancelling my membership. I will say the person on the phone made it very easy to cancel.It’s been a week after they replied to my review and no, the manager did not contact me.
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August 2023 by Jeff Carey
They try to upsell you on everything during the oil change. Ended up spending way more than my regular place.
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July 2023 by Chasity “Gigi” S
They did a decent job on the exterior of my car but I had to ask them to please redo the inside of the car because they left trash on my seats and the carpets still had grass, sand, etc on it. I’m not a real picky person but I do expect to get what I pay for.
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July 2023 by Dante Sombra
The drive-through car wash experience is still good. Quick, convenient, friendly service with the workers manning the pay area and guiding in drivers. Self-wash could be a bit stronger for getting mud from inside the wheel wells, but still a good basic wash and dry. Place looks clean as it always did befor.
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May 2023 by Gus R.
I'm pleased with the overall service that the Benny's locations offer throughout the city. Today though at the Essen location my oil changing experience was very frustrating, no wonder their oil changing bays are always empty.The man working the bay just now was very apathetic, no energy, very unhelpful, asked him a couple of questions and I had to pull out the answers. On top of that he was mumbling.Then with discounts my service was 107.00!!!!!!! Had to ask him for a new sticker and reset my maintenance.Seriously?To finish off my visit, he typed the wrong code for my free car wash which made the lady at the wash station go type it in the computer. Also very low energy. NEVER AGAIN!Never coming back. Zero friendliness in this place.
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May 2023 by Lionel W.
First visit to Benny's car wash resulted in me leaving with damaged camera proves we're not there upon entry. Of course they refuse to fix it. More disturbing, Mr Rob. the car wash representative suddenly became a Car body repair expert and say my car is damaged and it can't take a presssure car wash. Then when I said that's funny I have been a member at Clearwater car wash up until the day Benny's damaged my vehicle and NEVER had any damage. I can prove this through credit card and car wash membership email. Then he went silent.It's sad. All I did was try Benny's carwash and left with a $700 damaged car. Avoid by all means....Pass the word.
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May 2023 by Patricia Andre
Love those guys in the oilchange area. Very professional. Very respectful. Very customer oriented. I go to this location because of their staff.
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April 2023 by Joey N.
Terrible equipment, rude employees. Very disrespectful, I will never recommend bennys to anyone. I joined geaux car wash on siegen lane. Awesome equipment and they offer a lot more for less. Friendly and respectful staff. Good bye Bennys .
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March 2023 by Susannah
Nick and the other man with beautiful blue eyes (forgot your name, I’m sorry) were so very helpful as well as very informative. I felt the whole time I was in the bay that I was aware of what was going on because they would explain what they were doing, what specials I could get, what fluids were at. I was very happy with the free car wash special as well as the options available to me. Also, the timing was maybe 20 minutes total (with 1 car ahead of me). I will be back! Thank you!
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March 2023 by Renee Troxclair
I went to the Benny’s on Essen Lane today. This was the most pleasant of all the Benny’s visits ever. The last Be. Y’all experience was an huge disappointment and swore I would never go to another Benny’s again. But, my boss was paying the bill and told me to go to this specific location.Every single person was totally exceptional. I am not exaggerating either. I got an oil change and upgraded car wash an interior cleaning. All costs were explained to me. Very personable too. Car looks great too. Definitely going to the Benny’s on ESSEN LANE in the future.Services: Vacuuming
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March 2023 by Jacqueline Robins
The Bay attendant was very professional, friendly and very knowledgeable about the upsell products. The other young man quickly rectified my issue regarding my vehicle. I would employ both of those 2 men as the face of my business. Great crew!
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March 2023 by Kei Stewart
Had many car wash options and free vacuums, wasn't too busy for a Saturday afternoon, my car was so clean, blown dry, and the tires are still super shiny days later. Great place, easy to get in and out of.
