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January 2024 by Orelle Nixon
By far the worst location to do business with! My son has been banking with Capital One since he was old enough to have an account in his name. On Tuesday he deposited a check in his account. On Wednesday the check cleared, he went to get his money out of his account and was accused of fraud because the amount of the check! He provided all the information that was asked for and the teller proceeded to flag his account. All young black men don’t commit crime for a living some work very hard for their money! This by far is not ok! Someone should have educated him on the procedure of depositing a check instead of accusing him of fraud.
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January 2024 by ivan ramos
Always big lanes and rude people I'm thinking to move to another bank
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September 2023 by Sam K.
Customer service was great and the staff was exceptionally helpful.
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May 2023 by brian dunn
I feel like this is the worst branch ever worst customer service ever in particularly this one employee needs to find another job because she’s clearly not a people person I believe her name was Mercedees please find her something else to do because the attitude she had with me was just awful.
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May 2023 by Jordan Burks
It was a nice bank to deposit your money and having a bank account
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October 2022 by Brian Jarvis
Nice customer service
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September 2022 by Kim Hammond
Great banking Institute. Great customer service.
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February 2022 by Lasheka Carter
The cashier was very kind and polite and had a very good attitude and helped me with what i needed help and the service was very quick and fast
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December 2021 by Michael Lefeve
Capital one is great in theory but terrible the second you have to deal with a real person.Won’t accept la wallet and won’t let me take my money out. Gross customer service. Not too worried. Once I get my money out, it’s never going back to capital one.
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December 2021 by Fantashia Watkins
RUDE ATTITUDE WHEN YOU PULL UP NO GREETING CUSTOMERS AT ALL. And they are SO SLOW. Horrible bank WILL NOT RECOMMEND THIS LOCATION!
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November 2021 by Sidney Thomas
Worst bank in the United States. I came to capital one with $8062.18 cash and my deposit was was not accepted because I didn't have a actual Drivers license it was on a app we use in Louisiana called LA wallet which is your identification on the app. This is used state wide with law enforcement and all.. capital y'all put my life in danger having to hang on to all this cash I could have been killed or robbed.
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September 2021 by Nelvil Hollingsworth
Bad.And getting worse.
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August 2021 by Kai Huzz
Customer service sucksThey need more good employees
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June 2021 by William Gaines
I went to the branch in Delmont Village Shopping Center. I was assisted by a lady named Catrisha. She was extremely nice and professional. She did what needed to be done to close an account that I had there. It took less than 10 minutes and I was on my way. Five stars for her attitude, good service and professionalism.
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May 2021 by Terrika Thomas
They have the most nastiest attitude and they lock my account and idek why . Never again
