"We are on a family vacation and we stopped in to have dinner at this Chili's in Baton Rouge. ... they were pretty busy, and they had quite a few wait staff available.. but it seemed like Charles was given all the large groups, and ours was a group of 10. He graciously took our drink order and delivered them, brought our chips and salsa, and then explained he would give us a few minutes to look at the menu while he finished up with some other large tables. One group seemed to give him a run for his time .... he asked several different times to one or more of the other wait staff if they would help him a little bit by refilling his drinks if needed at his other tables.. he was totally ignored. . As stressful as it could have been for him he kept on doing his job with a smile and never let on it was rough. A couple of the other staff, well you couldn't have painted a smile on their stiff faces... a huge set of Kudos to Charles for handling the evening with professional courtesy and respect. You are an asset to Chili's. . And the food was amazing as well."
"My husband and I do not frequent Chilis often, maybe once every few months, but our service has been great every time. Tonight, they were a little busy. Although we waited about 10 minutes for our server to appear, we couldn't be more pleased with him. Charles did an excellent job at tending to us. He was very personable and kept us updated on when our next course (and our wonderful margaritas) was coming. The host was also very courteous. I did not catch his name. We walked in just in time, because about 30 people walked in behind us. The host got us all seated quickly. Will visit again soon, and hope to have Charles as our server again!"
"Stinks to high heaven once you open the door. Not a very clean Restaurant but, we sat down anyway. We were seated for 10mins. & No One even came to get our drink order. Our waitress even passed us up & spoke to the table in front of us... We walked the Hell out! If you're Not of color, Don't bother! They'd probably spit in your food anyway... "
"Always love Chilli's. Their burgers are the best. Also love the Wings. GREAT customer service. Had a great time with friends and family at Chilli's. Margaritas are always on point. Have to get one every visit."
"It was quaint and cozy. It wasnt loud. Our server informed us she had just started and she might make mistakes and if we had any problem there was another server backing her. The service was great. The food was great. It came on time and in order. There was no wait time we were seated promptly. I most definitely will visit again."
"I love chili's and have never had a bad experience but this one was bad. Got curbside. Food took more than twice as long as they told me. Food came out wrong had to wait even longer. Pickup is so close to the kitchen I can hear everything. Not too happy. I don't mind waiting but this was bad. We wanted something really good to go because we had been driving for 14 hrs on a road trip. Not a good way to end the night."
"Food was good. Had the guac and chips and the big mouth bites. Others had the triple dipper and wings. Some longer than normal wait times and a couple if issues with 2 items incorrect on the order, but the manager was understanding and a complete gentlemen and down to earth. We knew they were busy, but he wanted to make things right. Buy good company and good times"
"I assume they were short-staffed because literally every single table was dirty, including the one we were brought to. Only one half of the restaurant was being utilized, yet the other side was filled with dirty tables as well. Our waittress was great, but she got pretty pushy during our dessert to close our ticket. Perhaps just a bad day/time to visit on a Monday at 3pm? The food and cook times were good. But that's about it."
"No welcome to Chili's. It took us at least five minutes to be seated but it's not busy. A lady came to order our drinks and let us know that our server will be with is in a minute and that was good. What got to me was we already knew what we wanted I asked her could she just write it down and it'll be getting ready while we wait on our waitress. She told me she was getting off but stayed the whole time we was there. The waitress came but went to the other people that came in after us after my husband told her we didn't order after she asked did the other girl tell us who she was. I just didn't like my experience. I could have went to Zachary Chili's and received a much better experience "
"I can't say I've ever been overly impressed with this Chili's. The food is just passable. The service is just adequate. It smells in certain areas. "
"Our server was amazing! Owen was his name! He was great! We had a party of 15 or 16 and he was on his job, plus had 2 other tables. We got our food fresh and hot, with a smile as well as respect and promptness. It was our daughters Birthday, he treated her like royalty. So when you go in to the Millerville Chili's ask for owen😉 he was the best server we've had in a while anywhere. "
"Get atmosphere to grab a drink with a friend. Staff was attentive, but not overbearing."
"2/10 I do not RECOMMEND! the service was slow...took more than half an hour to bring us our appetizer! then when we got out food, it was burnt and rushed! DO NOT GO HERE! The waiters cute though"
"Service was okay and food was not great. There is a decline in the taste of Chili's food"
"Friendly convenient clean good food good prices "