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September 2023 by Troy A. Cooper
I've been for a test run, and all seems to be working great. Great service! Great personnel! Friendly and all are wonderful people! Thanks, Jennifer & Frank!
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August 2023 by Mandy Renee
Seriously one of the only trustworthy automotive companies in the area. They listened to me, were extremely understanding and did the most detailed inspection of a vehicle I’ve ever seen. I will never use anyone else for vehicle issues. PEACE OF MIND!Service: General repairs & maintenance
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August 2023 by Anne Marie
They are so fast and efficient. They always do a full check on my car even just when I only need an oil change. They’re always giving you the best deal around as well as offering a cool beverage and wifi to continue working while I wait on my car.Services: General repairs & maintenance
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July 2023 by Alicia Kabat
The staff here is great, they are honest and helpful. No surprises and very upfront about pricing, services, and recommendations.
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June 2023 by Jacob Miller
Christian Brothers consistently is over-priced for their work. You can get a same job done with the same warranty at another shop for literally half the price. When I was looking at getting a timing belt changed, they wanted to charge me ~$4,000. I pulled up a timing belt kit on car parts and the OEM kit was $200. I mentioned that to him and he said well it’s a big job with about 12 hours of labor. The quote to do the same job at another place was ~$1,500. Mechanics roughly get paid the same everywhere. So i would’ve paid an extra ~$2500 for a warranty. You can get the same warranty elsewhere for cheaper if you really want the warranty. Besides, if they installed something incorrectly, you would know almost immediately or within a 100 miles or so; not 3 years later. Save yourself literally thousands of dollars and go somewhere else. It’s absurd that this “Christian” company is taking advantage of people.
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June 2023 by Jacob M
This business constantly over prices their repairs, and they say it comes with a “free” 3 year warranty. What they don’t do is give you the option to opt out of the warranty. Because what ends up happening is you pay double the price for the same repair. And a lot of repairs are either done right, or wrong and you know pretty quickly. So you end up wasting double the price for a warranty you don’t even use. Poor busy practices with their warranty.
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June 2023 by Jacob M.
Unless you were looking specifically for getting an extended car warranty, don't go here. You'll end up paying double for the same service and quality you can get at any other shop. they don't give you the option to opt out of their warranty. Their craftsmanship and customer service is good, but not double the price good.
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June 2023 by Ryan Cahill
I highly recommend Christian Brothers Automotive to everyone looking for an honest, reasonably priced, and highly skilled automotive shop. I took a used vehicle to them for a pre-purchase inspection yesterday. The vehicle ran good and I was hesitant to take the extra time and pay for the inspection but I knew it was the right thing to do, so I made arrangements and brought it in. They ended up finding a handful of current and looming issues that would have ended up costing me more than the purchase price of the vehicle to have fixed properly. They sent me a link with photos of everything and detailed analysis. I didn’t purchase this vehicle but I plan to bring every used car here for an inspection prior to purchasing. The information provided in the inspection is exactly what’s needed in order to ensure you are buying a quality vehicle and also to negotiate a fair price based on items uncovered that it would have taken a skilled and thorough technician to find. In addition to this, the manager, Chris, is friendly and very knowledgeable. He’s always happy to answer my questions as I’m navigating this process.
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June 2023 by Dan Berry
Wheel bearing started making noise on my truck. Called Chris on my way back from Covington and asked him to order one for me. Got there around 4PM and Jason replaced it for me on really short notice. I waited on it and was on time for my daughter's wedding rehearsal. Exceptional service as always!
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May 2023 by Aaron Thompson
First off, as a fellow believer, I was drawn to the name instantly even though it was out of my way. That being said, this could get lengthy. When you put Christian on the name, that's bold with the understanding of who you actually represent, saying Christian. But these men and women are truly serving the people. They are kind, very considerate of the customer and go beyond the normal shops. I witnessed rides given, honest opinions, and hard truths respectfully. They even fed me personally a full Chick-fil-A meal. Lol! I'm sure they felt sorry for me, but still. The reason being I had just spent 1100 dollars at another shop on my a.c and come to find out they didn't even fix half of the problem. Unable to drive back to the original shop three hours away to do the warranty work plus additional work needed. Over two days, I observed the Christian brothers' automotive shops they took care of me and many others. Let me tell you in my line of work I travel the country. I've been in several repair shops for myself and others. These folks set the bar far above expected service. I've left out many great details to keep this as brief as possible. I dont want to mention any name and crown anyone there, but Jesus.I'm thankful I could be led to some good help. I needed it. My air has been out for over a year. What was probably minor in the beginning and me being tight cost me in the end. Don't neglect your vehicle. Put it in good hands. Christian brothers automotive is definitely the place to go!
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May 2023 by Mark Leonhardt
Excellent customer service and honest assessments. Oil change prices are some of the least expensive in town. They provide pics of the work the complete and suggestions for work that needs to be monitored. Friendly staff.
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April 2023 by Ambur Thomas
I am not too sure where to start…. I will start with Bernie. Bernie from the very start of the first phone call he treated me like family. Very knowledgeable and set me up with an appt. That process was seamless. He understood what my end goal was and it was to help me get my car back in good shape so I can get a few more years out of it and affordable. Drop off and pick up process was the easiest and my car was repaired in no time. What really I am most grateful for and still have not found the words to express my gratitude and love I have for Christian Brothers is when the technicians got into the thick of it there were a few more costly things that came about, after all we are talking about a 2004 Honda with lots of wear and tear on it so it was to be expected but really would have taken a big hit on my budget and without thought Christian Brothers made it happen for me. I was told “your family now and we help when we can” I will never forget the love they gave me and I will forever use the guys. You hear all the horrible tales of mechanics and blah blah blah…. But from start I knew I didn’t have to worry about any of that…. And my car is running like a champ!!! Thank you Christian Brothers ❤️Services: General repairs & maintenance
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April 2023 by Rachel Walsh
Bernie and Chris are the Best! Friends for Life! They welcome you in, treat you like family and take care of all your repair needs. My husband and I enjoy the time we spend visiting with them while our repairs are being done. We highly recommend Christian Brothers for all your automotive needs.Services: General repairs & maintenance
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March 2023 by Geri Teasley
Their customer service people are the greatest. I had an unusual problem with my Mini Cooper and since there is no dealership around here I chose Christian Brothers and they have been wonderful. They are always so nice about listening to my concerns about my car and I always feel like they've done their best to take care of me and my little car. And they guarantee their work. I would recommend them to anyone with any kind of vehicle.Services: Air & cabin filter replacement
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February 2023 by Stan Patterson
This place is AMAZING!!!! The level of service is second to none. Complete honesty and transparency in all aspects of service. They have definitely made a customer for life. Don’t waste your time going anywhere else. They are the best.Service: General repairs & maintenance