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November 2023 by Matt Aucoin
Kendrick was outstanding, great cumomer service and attentive to my needs. He is definitely a keeper and I will be back because of him.
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September 2023 by jorge said
-older place, both windows in my room had what looked like old plaster and mold around the panes; carpet was sticky in places-had a suite with a whirlpool tub in the room, very loud motor which dissuaded me from using it more; lamp in the bedroom flickered like there was an electrical issue; wi-fi didn't work at all; the screen on both TVs flickered in and out while watching-good location, lots of restaurants nearby, staff I encountered was helpful and nice; overall appearance for the hotel was neat
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September 2023 by Heather Toups
Thus was a nice place for the price. The whirlpool tub we had to run it three times to clean it out, but overall the stay was nice.
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July 2023 by jolene underhill
Being on a budget means you have to know when to splurge a little and with that Idea, looking for a room can be rough. This comfort inn was awsome. Really comfort inns have been good on our budget. So with that 14 dollar up grade got us a huge bang for little. It was nice clean and relaxing. a huge tub for two was the perfect pamper for the road worn soul.
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June 2023 by Allan S.
Not really what I was expecting based on past reviews and overall ratings.Positives: Check-in was quick and easy as was checkout. The breakfast was slightly better than average, though I felt the hard cutoff at 9:30 (emphasized (!) by the staff) was early for a weekend. Hotel is centrally located. Wifi was good. TV was huge.Negatives: AC cooled but did not dehumidify, leaving us and the room feeling damp and clammy. Bathroom door was noisy and stuck hard - wasn't sure I was always going to get it open. Vent in the bathroom didn't seem to work. Room wasn't particularly clean and some bugs were observed. Bed wasn't great.
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May 2023 by Pattie M.
Kenric (the front desk guy) is seriously one of the nicest men I have ever met. I had traveled several hours and arrived early. He was so kind to get me. I arrived a few hours early and he could tell I was totally exhausted. He allowed me to check in early so I can take a nap before my important event that evening. Then the next day he went out of his way to help me print an important document. You don't find stuff like that anymore.The beds are why I love to stay at Comfort Inn. The only reason I gave it a four-star is because the hotel is getting a bit outdated. But under no circumstances, is that an issue on the staff side.
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March 2023 by D Domec Forrestier
Use caution when booking through Priceline or other booking agencies. I stayed here in November for a concert. I booked and paid for my room through Priceline, but when I checked in I was asked for a credit card for incidentals. My card was charged again at check in. I was told that the charge was refunded and would "just fall off" without ever clearing. At check out, I spoke to the manger(Eames) the next morning and he also assured me that the charge would "just fall off". It never did. I filed disputes with my credit card and they denied the dispute. I even filed a claim with Choice Hotels but no one will contact me about the issue. I tried disputing with Priceline to no avail. Paid 166.90 through Priceline and 133.79 to this hotel. So not worth it! Truly feel like I was robbed.
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February 2023 by Jason Lampel
Good stay, king bed was comfy, nice new TV, and good selection for breakfast. One washcloth was hung up wet and presumably still dirty, but no significant complaints beyond that. Seems an obvious economical choice over the other hotels in the area, would stay here again!
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February 2023 by Sharieff Little
I drove from atlanta to Louisiana forgot my paperwork for my reports Heather at the front Desk very very Helpful She went above and beyond for me✨✨ I needed documents printed. (Complicated how i had to send it too her) she was patient,informative and tech savvy. She also staple them organized them. Made my day thanks heather✨✨✨✨✨?? not only that she honored me as a diamond member when she addressed me. Great customer experience this ? i Thanks again
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January 2023 by Gail Ikponmwosa
Heather, The was absolutely attentive to getty me settle in my room.But the ice machine out on my floor and when it started working again it looks like it had roaches frozen in the ice.The elevator is extremely slow and for days the elevator smells like human feces.Last, To mention I did not get room service for about three to four days out of my six day stay. So l was directed to go to housekeeping to collect me some fresh towels.Food & drinks: Restaurants are very near hotel and very close access to interstate.
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December 2022 by Scott Becker
Terrible front desk! I had a reservation and ahe showed none...BAD experience! Don't stay there unless they first her...I forgot her name ...in her defense she had said she had worked there 10 days...no excuse for Nad behaviorNoteworthy details: Terrible all around experience
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October 2022 by steve lowery
Night shift check in was great, great employee day shift employee and manger rude I’m a platinum member and called for late check out. They were very rude and hung up. And would not honor late check out even though platinum members get late check out bed was like sleeping on concrete room was so so not impressed I stay in over 100 days in hotel and rarely write a bad review but this staff was unacceptable
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October 2022 by BangkokSachse
The hotel is located on the small road parallel to I-10. There are restaurants near the hotel. The hotel is nice inside. The room is nice and clean. Parking was adequate. The breakfast was good . The front desk was friendly and helpful. We had dinner in our room.
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August 2022 by brittney scott
There was a bed bug in my bed, I took a picture of it and showed it to KJ (whom was extremely rude) at the front desk. He goes to get the person “who’s so called in charge (Ms. Allison)” she wasn’t helpful at all. I tell her I’m checking out immediately and I want my money back. They tell me the manager won’t be back til Monday and to come back then. Mind you I live in Dallas, Tx but even if I didn’t why should I be inconvenienced due to their lack of cleanliness. The room was dirty and the only reason I didn’t bother saying something then was because we checked in at 9pm so we weren’t gonna be there long anyway but when I saw the bed bug the next morning I was livid. All in all staff was rude, not helpful, room was dirty and they handled this situation all wrong. Now I have to dispute this transaction with my bank and I would definitely NOT recommend anyone stay here.
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August 2022 by Erin McLaughlin
The shower was obviously not cleaned prior to receiving the room and they’re were several stains on the sheets/
