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February 2025 by A M
The employee was so rude. Do not recommend.
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December 2024 by Mallori Lee
This is my first time ever having to get my car towed and I can truly say Cool Cats Towing were so helpful! They were extremely polite and professional, they got to me in 30 minutes with no delays. There is a 150 flat rate and taxes if you're using a card but that way better than EVERY other tow company I talked to. I just want to say thank you again.
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December 2024 by Ashley A
Stop scrolling! Choose Cool Cats!!!
My car is still on the truck but this will forever be our go to Tow company! He really made a difficult situation so much easier! I love companies who understand real life situations and this gentleman made this particular situation so easy to deal with! Very professional! Very helpful!
I appreciate yall!
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November 2024 by Rebecca Morvant
Always available, short wait times, fair prices and excellent customer service. I always use and recommend them!! A+
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September 2024 by Jay Grant
Only rating one star as zero stars is not an option:
Our recent experience with this service was incredibly disappointing. We had scheduled an appointment with Derrick for 2:30 PM, but he arrived early and left before the agreed-upon time. We rescheduled for the following day at 10:30 AM, and while Derrick arrived around 10:37 AM, his work was incomplete and didn’t meet our instructions.
We were charged $156.25, which was $6.25 more than the original quote, with no prior notice about a service fee for using a debit card. Derrick’s attitude was unprofessional. He seemed have wanted cash, which is a bit "weird". Additionally, he made inappropriate comments and even called us a “fool” under the pretense of quoting a Bible scripture.
This experience was far from satisfactory. Derrick’s lack of communication, listening, comprehension skills and poor attitude have led us to decide against further business with this company. We hope this feedback serves as a constructive note for improving service and customer interactions.
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September 2024 by Ronald
The service was very good thank you
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September 2024 by Jodie Hebert
Shout out to Cool Cats Towing in Baton Rouge, LA. I had two severe blowouts on Sunday 8/18/24 in my Lexus on Jefferson/Lobdell (bad road hazard as a second car pulled over minutes later). After calling 3 other companies who did not answer, they answered immediately. Got my information, came picked me and my car up within 35 minutes! The tow truck was new and very nice with a professional and courteous driver. Dropped me at tire repair shop and took care of it all in a little bit over an hour. Flat rate of $150 in town. Thank you guys!!
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August 2024 by Katilin Poole
Cool Cats Towing is amazing! I called them Saturday morning to get a tow for a 1978 Corvette that was not running. They took less than 30 minutes to arrive, and took such care in handling my vehicle. I can't recommend them enough. If I could give more than 5 stars, I would! Thank you!!
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August 2024 by Acolla “Coco” Ricard
Fast & efficient tow service.. However the driver assigned to my tow was a bit unfriendly and he drove extremely fast with my vehicle on the back I could barely keep up
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July 2024 by Jim Fatic
Ended up having to tow twice in two days. Cool Cats was prompted, friendly, reasonably priced, and gentle with my wife's car. We had a great experience with them.
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July 2024 by Joseph Wingard
Amazingly awesome people. Never a problem. Will update you when something does pop up that delays them. Will always recommend!
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July 2024 by Stella LeBlanc
When my car unexpectedly broke down, I was fortunate enough to call upon Cool Cats Towing for assistance. The experience was nothing short of outstanding. Right from the get-go, their customer service was top-notch, with a friendly voice on the other end of the line that quickly dispatched a tow truck to my location in Central, Louisiana.
The tow truck arrived much faster than I anticipated, and the driver was the epitome of professionalism and efficiency. He was not only adept at handling my vehicle with care but also took the time to ensure that I was safe and comfortable throughout the process, which was incredibly comforting during a stressful situation.
What truly set Cool Cats Towing apart was their transparent and fair pricing structure. I was provided with a clear breakdown of the costs, and to my relief, there were no surprise charges. It's refreshing to see a company that values honesty and integrity in their billing.
I wholeheartedly recommend Cool Cats Towing to anyone in need of reliable roadside assistance. Their swift service, skilled staff, and straightforward pricing have made me a loyal customer. Hats off to Cool Cats Towing for making what could have been a major inconvenience into a smooth and easygoing experience!
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June 2024 by Cory Williams
GREAT SERVICE THANKS FOR TOW SUNDAY FROM LOUISIANA TO HOUSTON TX
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June 2024 by Janelle Baranco
I Highly Recommend this business.
Every person I spoke with communicated clearly about what to expect. They even shared photos of my car from when it was picked-up and dropped off. If I ever need my car towed in the future, I will definitely call Cool Cats.
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May 2024 by Lance Johnston
They helped me tow my car and they made it quick and easy. The price was pretty fair as well.
