Cox Store
Internet Service ProvidersHours:
6725 Siegen Ln j, Baton Rouge LA 70809 Hours
About Cox Store
Based on the reviews, Cox Store in Baton Rouge has friendly staff who help with anything phone or cable-related. Customers do not have to call customer service when they visit. The staff is very helpful, friendly, and knowledgeable. One customer went in after a thunderstorm to get equipment replaced and was in and out in less than 10 minutes with new equipment. The staff also let the customer know about an upgrade they were eligible for. Another customer was confused about their service, but a staff member helped calm them down and alleviated all concerns. A different customer walked in to drop off old equipment and immediately became friends with the staff. One sales rep was very patient with a first-time homeowner who did not know a thing about WiFi. The store is also nice and clean.
Most Recent Reviews
June 2026
Freindly and helpful staff was able to get me in very quickly and was able to help with the problems I was having.
April 2026
Sam and Bethany assisted my parents with phone upgrades today. Their customer service was first rate. Their patience, knowledge, and professionalism is highlighted. Leadership at Cox should be proud to have representation on the front lines like them. Well done!
March 2026
Returning products was a breeze. Awesome service, just a bit on the expensive end if you are only receiving WIFI.
More Comments(50)
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