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June 2023 by Karen Hill
I changed my cell service from AT&T to Cricket Wireless. I love the plan and saved $50 a month plus free HBO.I tried changing online but not successful! Decided to visit Siegen Lane outlet. I had the pleasure to meet this amazing young man Joshua Bennie. What a impressive young man!He was so polite and very professional. Joshua spent over two hours trying to get my transfer pin from AT&T. They gave me the runaround that my account did not exist! They kept switching me to approximately six different operator's during this endeavor! The kept insisting I had Direct TV! Operator's gave me three different account numbers during this ordeal! Joshua was so calm and handled entire problem with ease and control! Bottom line over two hours later, he finally made it happen!I have been with AT&T for 45 years and was not willing for me to cancel!I felt they thought I would give up cancelation because of all the hassle they gave me and Joshua! Shame on AT&T! I did not give up and finally got pin transfer and I knew my correct account number, my invoice was with me from AT&T!!So much frustration but Joshua handled with such eas!I would like to acknowledge this young man "Joshua Bennie "!! He went above the call of duty to help me out while still handing other customers in the store! I consider Joshua Bennie an asset to the Cricket Wireless family! Please acknowledge this young man! He made such an impression on me and touched my heart with his sincerity and such empathy for others! Hats off to you my new dear friend! I wish you all the best and you will have my wish for you "Mourning Dove's indeed!Karen Mayeaux Hill
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May 2022 by Shakera Loved’
I’m giving this store 5 stars strictly because of the customer service representative BLEU . When I say she went ABOVE AND BEYOND to help me .. I mean that … what took me three days to get on board with cricket she was there and made all the necessary calls and connections to ensure my service was active . I went to another cricket store and they gave me the wrong information but the SIEGAN STORE got me right ! Thank you BLEU …for your time and patience… thank you and continue being the best !
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January 2022 by Paris Daniels
While visiting this store I was helped by Blue! She provided me with loads of information that helped me with my transaction.
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August 2021 by Tros Kolby
Blu was amazing! She helped me and my get the new iPhone 11 and iPhone XR for really cheap. She was patient, kind, intelligent, and trustworthy. I’m glad I’m with cricket now. And thanks to Blu, I know they have great customer service! Thanks Blu, you are awesome!
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August 2021 by Kolby Trosclair
Blu was amazing! She helped me and my get the new iPhone 11 and iPhone XR for really cheap. She was patient, kind, intelligent, and trustworthy. I’m glad I’m with cricket now. And thanks to Blu, I know they have great customer service! Thanks Blu, you are awesome!
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April 2021 by Raymond J. Cockerham
Beautiful store! Friendly and knowledgable staff.
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July 2020 by Gary Schuetz
Good phones friendly service fair prices have been able to go all over the US and still have a good service
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July 2020 by Angela Cephus
Knowledgeable Sales Reps!
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March 2020 by Brandon Patterson
Excellent Service! nice, welcoming people! they helped me with everything I needed help with!.
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February 2020 by K.J. Ordeneaux
great experience with assistant manager Laura. She kindly walked me through a couple different options quickly got me on the way set up with a nice device and nice discounts.
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February 2020 by Corey Scott
New staff. Ready to help with all your tech needs. No more worrying of cutting corners or being in the dark. We don't just sell phones. We would love to be your cricket representative for your everyday needs.
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June 2019 by cheryl weatherspoon
The person who help me was very nice and very helpful
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January 2019 by khadijah english
I will never ever go back the girl was unprofessional she told me a lie about the requirements and took extra money from me without my permission and they never answer the phone I will not go to this location they are get overs
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December 2018 by Hasan Zaman
Not good. Do not explain things ahead. After spending more than two hours when went to pay have seen some extra charges. Came out without signing. Not professional.
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November 2018 by Isolina Rosario
Went to add a line and buy an additional new phone Shay took care of us and she was awesome. She was helped us out efficiently and answered all our questions
