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November 2022 by Robert Y.
a few months ago I went there to pick up an RX. After sitting in the drive-thru for at least 10 minutes, someone finally came on the speaker and told me if I wasn't getting a COVID test I couldn't use the drive-thru. so I parked and went inside and got in line. about 8th in line. CVS usually has a long line at the pharmacy so I dread having to pick anything up there. I usually just have them mail my regular RX's even though it costs more. But my last one was a doctor call in that I needed to start right away. it was going to take four days to get it by mail!
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September 2022 by Google user
Pretty slow at the drive thru window. Oh well. Welcome to 2022.
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August 2022 by Philip Wood
Pretty slow at the drive thru window. Oh well. Welcome to 2022.
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October 2021 by Genevieve F.
I stopped here to go bathroom and the employees were rude. They said it was out of order. I'm absolutely sick hearing this b.s. excuse! And she was snotty about it. I decided to buy a package of Oreos. They were almost $6! Highway robbery!
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August 2021 by Teresa W.
I went here a little after lunch today to get some prescriptions filled. I went to the drive thru and they had the blinds down as if they were closed. So I called the store and finally got a real person on the line and asked if the pharmacy part was open for filling filling prescriptions today she said yes so my next question was how about the drive thru and she said yes it's open. So I started ringing the buzzer over and over and finally I heard a female voice ask if I was picking up ?I replied no I'm trying to drop off some prescriptions to be filled. She opened the drive thru drawer and took the prescriptions said come back in 2 1/2 hrs. When I returned they had finally opened the blinds. Next time I'll probably go somewhere else.
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February 2021 by Meghan K.
Disorganized. Messy. No employees in sight and if you do find one, they're clueless. I'm now reminded why I shop at Walgreens.
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January 2021 by Pablo H.
Sent pictures to print at 9am. Told me they would be ready at 11am. Came at 12pm. Not ready at 12:30pm Left and went to Walgreens. In and out in 20 minutes!
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July 2020 by Ashley M.
Please do not use for your COVID testing. The service is absolutely abysmal. The appeal of scheduled, drive thru testing is very attractive to limit any further exposure to COVID-19, but please be warned that it is not worth the hassle. After showing symptoms I made an online appointment which was easy and convenient, but that is where the pleasant experience ended. I arrived 10 minutes early for my testing time, but had to wait an hour and 20 minutes before I could even pull up to the window (about 6 cars were in front of me). After more than a week of waiting for my test results, I decided to call CVS COVID hotline, not to ask for results, but a time frame on when results may be available. For reference, the original estimate given was 2-4 days, on day 8 I was growing impatient. I was on hold for 93 minutes before I grew so frustrated I hung up - never even getting to speak o anyone! Then I called the store, another 20 minutes on hold and zero information given. While I can sympathize with an increase in test volume, having zero communication with patients on something this important is preposterous. At the very least, they should send an email with an updated test result time frame. Please do not use CVS for this service!
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April 2020 by Rebecca W.
I've found myself at this CVS several times, usually to look for odd-end things. Each time I shopped there, I was greeted by someone upon entering. The store is always well-organized and items I need are easy to find. Even though it's a convenience store, it's not super pricey, compared to other grocery stores. Also, they often have sales. If you need to get prescriptions filled, they have a pharmacy. Because of the recent COVID pandemic, they've been out of certain items and have limits on particular items, too. Lately, I've really been into their self checkout lane. It's super easy and an attendant is always around in case you encounter an issue. So, if you're in need of make-up, snacks, drinks, first-aid, vitamins, medicine and or other knick-knacky things, come here!
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March 2020 by Logan T.
I have nothing but good things to say about this CVS. It's like 2 minutes from my apartment and on my way home from work. It's where I get my prescriptions filled for my teeth grinding. They always have my medications ready and text me that my refill is ready even before I realize my bottle is almost out. The staff is very friendly and helpful. Most importantly their pharmacy is quick! Y'all know what a nightmare it can be waiting on a slow or understaffed pharmacy. I also love the huge variety of snacks they have. I also usually buy my cards here. They've come in clutch for me so many times.
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December 2019 by Allison W.
Worst cvs of my life - it took me 3 times coming here to get my prescription - when you call you're stuck on hold for over 45 minutes - completely ridiculous Update: they are 2 for 2 for sucking as a cvs - I called to make sure they had my prescription and they said they would have it at 3:30 -- it's 4:20 and still no prescription
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November 2019 by Paul B.
Super slow pharmacy. Prepare to wait at least 15 minutes, usually much more I have experienced this numerous times, so not a one data point example
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June 2019 by Jordan B.
I wasn't allowed to post this without giving it at least one star. I went into CVS ( 7777 Bluebonnet Blvd. Baton Rouge , La 70810 ) today @ 1:40 p.m with the intention of being a customer, Instead I left empty handed, humiliated, and angry. I'm a Mother of 3 , I work full-time and starting my own buisness. . I went into the store and attempted to use the ATM. It was out of order so I decided that since I was there with I would stock up on the items I need for an upcoming vacation. Strange things began happening from that point, store employees appeared to be stalking me basically. Then I hear "SECURITY TO THE FLOOR IMMEDIATELY!!! " Very loud over the store intercom. Security then approached me and notified me that a store manager- Steve saw me put something in my purse. I emptied my purse in purse to ensure I had nothing and handed her my items I was going to buy and left. I refuse to ever spend $1 there ever again!I have ONE hour , 5 days a week to take care of my personal buisness. The fact that I wasted the only time I have to be embarrassed and insulted furiates me to no extent! This post is the very beginning on my expressions and will not stop until corrective actions are in place.
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September 2018 by Jeremy Thompson
I wish this CVS was closer to my house. I always receive great service from the phamacy team. They are quick, courteous and friendly!! I wish the CVS on Jefferson had half of their enthusiasm!
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August 2018 by Whatever W.
I just had the unfortunate experience of meeting Michael in the pharmacy - I believe he's a tech. (Store number 1116 - I'll also be following up with the corporate office). He didn't look at me or address me in any way as he changed paper in his register and then after about two minutes of literally being a foot from him he said: "name" but he still hadn't even graced me with his eye contact. I answered his questions including name and date of birth, again, he still hadn't made any eye contact. After I answered, I said "and good morning to you too". He wasn't amused. He just raised one eyebrow and for the first time, made eye contact, from an upward gaze. He told me to follow prompts for the prescription on the screen. One of the questions was about agreeing to get notifications via email/text. Two buttons appear "I agree" and "print info". I told him that I mistakenly made the wrong selection and that I didn't want to agree to getting notifications. He wrote a phone number down to call. I asked him to back out of the purchase so that I could not "agree" and he wouldn't. He just said over and over that it would just print the number. I tried to explain that by proceeding, after selecting that I agree, it would continue as an agreement and I didn't want to. He kept saying, like a broken, annoyed record, the same thing. I told him he was unwilling to listen to what I saying and he said "and so we are proceeding with this transaction". I felt like I was totally wrecking his day by even being there. And so now, he was going to try to wreck mine. What a j**** He was condescending, rude, unprofessional, and acted WAY mightier than me, the little pesky customer. I'm not sure who gave him that inflated sense of self, but it's not doing him or anyone else any favors. I'm having my prescriptions transferred to Walgreens, where I'm sure someone will make eye contact, say good morning, and treat me like a human being with compassion and human dignity. When people pick up prescriptions, he has no idea what they are going through. His arrogance is not appreciated in that moment. I think he missed the day in pharmacy class where they teach respect and kindness.
