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February 2024 by Abigail McKerley
Went in with my baby to grab a phone charger and the customer service representative was so kind and helpful! I was very distracted but wish I had gotten her name so I could have given her a personal commendation! Thank you!
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January 2024 by Jay Broome
You have a code lock on the bathroom door so an associate has to let you in... What are you protecting it from? People cleaning it?The damn thing has urine all over the floor and hasn't been reasonably cleaned in a year+.Do better, if you act like your customers are trash, you'll get trash customers.PS: the city requires your store to have PUBLIC bathrooms to do business in town. Lol
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December 2023 by Cherie Boudreaux
If I could give this location NO STARS i would! Agree with most of these comments here: worst customer service I have ever seen. I had to call twice regarding a prescription. Both times I got hung up on with 2 different people! Sadly, I needed the prescription so I had to deal with them in it all. Whoever is managing this location needs to fire some of these pharmacy workers! Horrible service.
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November 2023 by Paula Quebedeaux
I’ve got many prescriptions and I honestly could not keep up with them by myself … the pharmacy staff is amazing( especially Mrs Jackie )
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November 2023 by Debby Mercil
Do yourself a favor and do not use this pharmacy. All the negative reviews are right on. No exaggeration. The store is good. The pharmacy is literally a joke. You will have problem after problem. It does not let up. There are other pharmacies to use! ?
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November 2023 by Belle Gaskins
Worst customer service.I was put on hold for 10 minutes. Once I was finally connected with a person, they hung up on me. I called back in and was hung up on again. This is why patients hate big box pharmacies.
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November 2023 by Jeb Lapeyrolerie
Once again borderline rude and filled an old prescription that should have been filled a month ago. Hate that as bad as this location is it’s still better than the next closest pharmacy.
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August 2023 by Randy L.
People work and they are tired at the end of the shift but if I can't get there in time because you close too early for my hours then I guess I need a new pharmacy---third time in last week I have driven to this location and each time they are closed----when the other CVS closed they transferred my scripts to this location but my schedule appears that I am unable to get to this location when the pharmacy is open. The workers are polite but they do not want to help me out who arrived 1 minute after 7:00 pm---again. I understand but I think I need a pharmacy that opens later to perhaps 9:00 pm or 10:00 pm
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July 2023 by Chris Campagna
Wife was in emergency room with diarrhea and vomiting. Brought script to cvs. Came back 24 hours later still not ready. Came back an hour later. Sat in line for 45 mins.Wife sick as can be can't get script. What an absolute $hit show. Never again. Back to mom and pop pharmacy.
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May 2023 by Tanya R.
Waiting in the pharmacy line and the car in front of us leaves, we pull up, the clock ticks to 6:59 and the asshole working the window shuts the blind. We are the ONLY one there, no one in line behind us; they could have easily waited on us in the 1 min left. Ridiculous!
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April 2023 by Theo Wisham
I have tried calling this pharmacy 5x within 2 days waiting 35-45min per call to no avail. I won’t be using this pharmacy again.
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April 2023 by Lee Carney
The Pharmacy at this location is probably the worse I have been to in a while. I would avoid this Pharmacy if you could help it.
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December 2022 by NIKKA MILES
Very upset with my online purchase of holiday cards. My card were slightly bent. I was told that’s how they are coming out.
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September 2022 by Claire French
Love CVS on Jefferson Hwy at Bluebonnet Blvd. Jackie at RX counter is the best. Only issue is a call to CVS is most frustrating. Grrrrrr. Fix that..get a person to handle calls only. You can afford it. Yes. The other thing I would like all Rx’s to be filled at the same time. I no longer drive. Daughter comes from out of town to pick up Rx’s. So will not give you a 5 star rating. 4 yes. Work on this. J. Claire French. 8655 Hill Drive.
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August 2022 by Ligmaballsboudreauxs
This is a really bad pharmacy. They are dreadfully slow. I stood in line behind 4 people for 30 minutes before the line became 3 people in front of me.