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January 2024 by Rebecca Fresina (Becca)
**UPDATE** 3 Years later. My suv had sat up for about 8 months. I brought it back to Mr Malcom and he and his team made sure to give me all the services possible for my budget. My truck is running like a top again! They are honset and do all they can to help get your vehicle in shape. I cant thank them enough! BEST MECHANIC IN BATON ROUGE!This has been by far the most wonderful experience I have ever had with a mechanic. Mr Malcom went above and beyond to help me get my SUV fixed and running right. Exceptional service and honesty. I have referred everyone I know to this truly one of a kind mechanic shop. I highly recommend bringing your vehicle here. I will definitely be back! Thank you so much Drusilla Car Care!!
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January 2024 by Chase
Found this place right by my house and the owner Malcolm talked me through everything on the phone. He bent over backwards to make sure I knew what they were going to do, how they were going to do it, and how soon they could have it done for an amazingly competitive price. If I need any other repairs to my vehicle I will definitely bring it here again.
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September 2023 by Tami Flynn
Wonderful Experience! Honest! Upfront! Trustworthy! Great Car Care! Had to get new struts in the front and they did a Amazing Job!! Thanks Malcolm and the team at Drusilla Car Care!!
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August 2023 by Laura C.
Visited the shop on a Saturday - spoke with one of the owners who was honest about only wanting easy in and out work. Also note that if you are a female auto owner I really don't recommend them. I spoke about my vehicle and that I was searching for a mechanic long term for my aging van. He spoke to me for a minute and then spoke and looked directly at my husband completely disrespecting me the auto owner and the person who would be paying the bill for his services. I let him know I how I felt about it, shook his hand and left realizing he did not want my business.
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July 2023 by Robert Ferguson
Brought my 2019 Ram truck in for a wheel balancing and told Malcolm about an additional rattling noise I had been hearing. He was able to get me in the same day I called and within a couple of hours he had discovered the what was rattling (others couldn’t find it) and had the shimmy figured out! He fixed the rattle and discovered that it was my rims and tires causing the shimmy. His price was incredible and his knowledge of vehicles was extensive. He will for sure be my go to guy in Baton Rouge!Services: Tires
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July 2023 by Robert F.
Malcolm is very knowledgeable and an absolute pleasure to work with! Found his name on Yelp and brought my 2019 Ram over there with an hour notice. Malcolm was able to diagnose my problem and fix an aggravating noise that no one else could find! Use this guy! You'll be glad you did!
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December 2022 by David Solis
I would recommend Drusilla car care, those guys are great, the labor is a little higher than other shops but fair for the quality of work they put in! The guys are really honest and upfront about what they want to do and why, they also try to only take the work they can get done in reasonable timelines and communicate really well what is going on with your vehicle.
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November 2022 by Tracie Hall
My crew of 4 was packed up and on our way home from Thanksgiving with family that lives in Baton Rouge when we discovered our truck had a huge problem w the coolant system. ON A SUNDAY this business answered my call and took us in to fix our truck. They were fair priced, the service was excellent and we were on our way home THE SAME DAY. Despite parts needing ordered and being a Sunday, they pulled it off and fixed our truck and had my family on our way home that evening. Amazing and much appreciated! We cannot thank them enough but hope this review sends customers their way! They’re good people, so great work and will treat you well
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November 2022 by Michelle Marie
This is the second time I've had some major work done by Drusilla car Care and I can't say enough good things about them! They always explain each and every issue and break down every cost. Highly recommend if you need any work done on your car.
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November 2022 by Chris Quiroz
Wow, what great service! We were visiting from Florida and our radiator developed a crack before we were leaving for home. It was Sunday and I called all of the shops that were open, but none would help us. I called Drusilla Car Care to check on their hours for Monday and was surprised that Malcolm answered the phone! He talked us through our problem and looked up the radiator we needed. He was at the shop with his mechanic Delous, so we were able to take the car in right away. Being Sunday, most shops would have said come back tomorrow. Malcolm's young daughter checked us in, which told us all we needed to know about this business. It is truly a family run business that cares. Malcolm and Delous priority was to get us safely back on the road. They explained the repair thoroughly. They also prioritized the repair and were able to replace the radiator on Monday and we were headed back home. I cannot thank them enough. I recommended them to my son and his friends at college as their go to place for car care. Delous is an excellent, knowledgeable mechanic and their prices are very reasonable. This is what car care used to be. Customer service is their specialty!
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September 2022 by Chris A.
What can I say, Malcolm has done a great job for me twice. My kids go to school down there. He fixed my daughters Alternator, and helped me with my sons car. He worked with me over the phone and got the job done.
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August 2022 by Isaiah Marshall
Malcolm the owner is knowledgeable, professional, and pays attention to details. Great service and reasonable prices.
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August 2022 by Catherine Lyrra
So Meineke on College replaced my AC Compressor for $1400, and it was still blowing warm randomly 20 min after I got it back. I get in the car after lunch, and now the dash lights for the AC aren't even turning on. Given the great reviews here, I immediately drove to Drusilla Car Care, where Malcolm took a look on the spot, charged a fair fee for diagnosis, replaced a relay, and got it back to where it was.Meineke also drilled a hole in my tail light to let out moisture without my permission or even asking, to which I found the light wasn't working anymore after that. Malcolm and his crew spent 2 hours almost fiddling with it, testing the circuit, tried a replacement bulb, to no avail, but he didn't charge me 1 penny despite the time spent trying.Very caring and hardworking people there. Highly recommended!! ??Services: Air conditioning
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August 2022 by Brad Cisek
Great spot, friendly service, and Malcolm gives you the best price he can every time. Car care I can depend on for sure.
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August 2022 by Madi Kakaba
Malcolm and his team are really doing a great job. Their service is excellent and their price reasonable. Drusilla Car Care is highly recommended for all your car problems.
