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February 2024 by David Jones
Great customer-focused service was received!
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February 2024 by EPILEF PIPE
Bad service, I reserve a car but when go pick-up in the lobby tell me don't have the car, lost my time
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January 2024 by Bubbleintrouble Martin
Our rentals that we received in the past are NEVER! clean. NEVER!!!!! AVIS, BUDGET rentals
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January 2024 by Timothy Freeman
Always Friendly and courteous
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January 2024 by Alexandria B.
Update: the charges posted to my account. So no car, horrible customer service and enterprise still took nearly $1000. Seriously save your money and time and rent somewhere else. Oh and top of that, the manager texted and emailed me to send her my debit card number through a text message like cybersecurity isn't an issue. The fucking audacity. How stupid can you be? Pick up the damn phone and call someone. Update No. 2: I disputed the transactions through my bank and have been fully refunded. Customers, do not utilize this Enterprise location.
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December 2023 by Damaris Turcios
Terrible customer service i rented a car and forgot some items in the car I keep calling no answering filled a report they claim they was gonna get back with me never did I finally was able to go there and they claim they can find my items they stole it
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December 2023 by Boots G
I walked up and seamlessly walked away with keys to a car. 123
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December 2023 by K. H.
I made a reservation on a corporate account for a full size pickup truck well in advance of arriving, but when I arrived, there was not one on site. This has happened on several occasions. Seems like lots of favoritism is at play here at times just by observing. Very agitating. Sometimes I wonder what is the point of making reservations…..
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November 2023 by Deneen Patterson
My car was not ready at the appointed time, the hours at the location have changed, it was a minor inconvenience. I should have received a discount because of this, I have been renting vehicles for a long time, and was not pleased with the service on my last rental. The enterprise representative was very nice and he did apologize for the inconvenience.
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November 2023 by Hart Harrold
The Kia K5 I rented was awesome, when I am in a position to buy a new car that's what I'm getting.
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November 2023 by Cal Ben
Great rental experience. Left some personal items in vehicle called lost and found several times. Someone answered and hung phone up.
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November 2023 by Cliff Craighead
Easy access, fast and friendly
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November 2023 by Matt Hand
Professional and efficient
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November 2023 by The Hoyt’s
Customer service at Baton Rouge (BTR) was outstanding.Jaxon at pick up and Hunter at return.Well done, as usual!
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November 2023 by Jordan Parrish
Great service at BTR airport enterprise. Hunter was especially helpful during drop off.
