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November 2023 by Emily Turner Graham
Received such excellent customer service from Ms. Meka that I couldn’t leave the parking lot without giving her public kudos. Her peppy demeanor and big smile brightened my day. Thanks for my package! Thanks for all you ALL do.
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November 2023 by chris kirksey
Never ever put in an application to work here. The work conditions are horrible and the managers and people running the place are idiots. These people have hired employees with criminal track records. I would give this place zero stars, but unfortunately that’s not an option to do.
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July 2023 by Alexis Costley
Do not work for the contractor : TMAN TRUCKING . Which is taylor maness. He is very unprofessional and very unorganized. I didn’t know fedex contractors who use to be in rehab for snorting crack can tell someone to not work for them, even though I didn’t fully work for him to begin with!! . FEDEX ground do better with these newbie contractors and start doing hair follicle test on them
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July 2023 by Jacqueline Elliott
FedEx of East Baton Rouge is the absolute WORST. Several times I have had packages marked "delivered" to my apartment complex, where packages are no where to be found. We have a secure locker system and USPS and UPS have zero issues using the lockers. Our FedEx driver just leaves the packages outside on the ground when they actually DO deliver them. This time a $110 bag of dog food is missing. So either your employees are negligent in their deliveries or they are stealing people's goods. Either way, it is shady and unethical.
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June 2023 by joey Bennett
This place has lost my 3000.00 transmission. It is showing out for delivery for 5 days and noone knows where it is. I cant give them 0 stars.
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June 2023 by Brannon Jackson
The worst!!!! This is the second time that a package has been showing out for delivery for over four days and never show up. I called customer service and the people really don’t care about if you get your package or not. If I could rate them a ZERO I would!
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November 2022 by Michael
This place stole my ps5 this it needs to be investigated very much. Everyone at that facility needs to be accountable for this and everyone should be fired for there lack of communication and need a new crew. Someone is either stealing them for someone who's paying them to access or the truck driver is stealing them. The hole crew needs to be held accountable and charges should be applied to everyone working at that facility..
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November 2022 by Bella
This place stole my ps5 this it needs to be investigated very much. Everyone at that facility needs to be accountable for this and everyone should be fired for there lack of communication and need a new crew. Someone is either stealing them for someone who's paying them to access or the truck driver is stealing them. The hole crew needs to be held accountable and charges should be applied to everyone working at that facility..
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October 2022 by Gilthala
One of there drivers stole my packages and said it was delievered. Going through hell and back to get this taken care of. Don’t order through FedEx
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September 2022 by O Banks (Nikk)
Do not I repeat do not work at this location! As an outbound. Especially under the manager name Kyle. Very rude! He had one female scanning they were boxes fill with furniture pieces over 100 something pounds. I was the stacker, I told him those I can not pick up its too heavy. He sent someone down to help but his attitude I didn't like and was very uncomfortable working under someone like that. I truly believe they try to over work the new employees. My second day and last day working there. I wish I could give them 0 stars!
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September 2022 by Opeal Banks
Do not I repeat do not work at this location! As an outbound. Especially under the manager name Kyle. Very rude! He had one female scanning they were boxes fill with furniture pieces over 100 something pounds. I was the stacker, I told him those I can not pick up its too heavy. He sent someone down to help but his attitude I didn't like and was very uncomfortable working under someone like that. I truly believe they try to over work the new employees. My second day and last day working there. I wish I could give them 0 stars!
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September 2022 by Spencer
One star is being too generous but won't allow me to put zero. Not only did they lose two packages coming to my business and give the run-around, they then proceeded to also lose the replacement shipments the supplier sent me a week later! Shameful of them to put business customers such as myself in the position of having to disappoint customers
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September 2022 by Belind Tate
Olivia at the rietz Ave baton rouge terminal is a liar and thief the drivers and managers need to be held accountable for missing packages and wrong house deliveries if they had to pay out of pockets for them they would stop taking them or delivering them to the wrong address... FEDEC IS THE WORST I HAVE EVER SEEN
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June 2022 by Alashia Bazille
I tried to call to file a harassment complaint but the number is a call center that told me I need a truck number to do so. Why would I leave out of the safety of my home to get a truck number. This is constant harassment while he's at work of me and my family and I have to further endanger myself to receive help? That doesn't sound like a smart thing
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May 2022 by gitonwiddit
FedEx is the worst parcel delivery company in the USA. I have had one delivery from them, with no problem. Every other time, I have had major problems with them. Including (I am sure) theft. I have filed complaints. For which I have been told they created a ticket for. No follow up on them. FROM NOW ON IF A COMPANY USES FEDEX, I WILL SIMPLY NOT DO BUSINESS WITH THEM. I would prefer to pay another carrier double even triple the shipping cost. At least I'll get the package.
