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February 2024 by Nicole Bolen
Employees were extremely helpful and courteous. They also called with very clear information regarding other vehicle needs identified during their 360 inspection of the car. I’ll definitely be back!
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February 2024 by Brandon Barr
Good service, speed and communication has increased greatly.
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January 2024 by Jack Harrison
Great service, very helpful advice. Firestone Auto Care is conveniently located in downtown Baton Rouge, and is open until 7 pm, which makes it very helpful. I was able to drop off my car, it was repaired and serviced, and I was able to pick it up after work.
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January 2024 by Anna Hanks
Mr. Robert Reed is always so helpful and courteous! I know when I call him, he will take care of scheduling my appointment and ensuring that any services are completed promptly and completely. Thank you, Mr. Robert!
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December 2023 by LaKisha Leonard
It is always a pleasure working with Mr. Robert and John.
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November 2023 by Robert Hughes
The visit was very good need to bring back the coffee.
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September 2023 by Mason Stock
Got tires and brakes. As I drove off loud thumping/grinding occurred. I turned around and dropped my car off again. Rotors were destroyed. Only saving grace is they didn’t charge me for new rotors/brakes.
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July 2023 by Andi Amare
Called over the phone asking if they fixed oil leaks on a Suzuki. The guy that answered said yes bring the car in by 8am and that he would have it done around 12. I get there and was told no that they don't do oil leaks.
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March 2023 by Hailey Katicilla
100 out of 5 stars! The guys at Firestone were awesome! Mr John explained to me everything that was needing repair in my car and what we needed to do. 100% recommend this place. It was my best experience in an auto mechanic atmosphere.Services: Tires
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March 2023 by Callie ACE
The service was very professional. It was so good that rather than change two bad tires, we ended up changing all four with no regrets.
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February 2023 by Kelvin Dandridge
This place is staffed with a sensational intake and garage crew whom gave me such great service and information to stay safe on the road.
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December 2022 by Hayley Alfred
I’m in Baton Rouge for business, and a large pothole graced my tire’s presence. “Roadside Assistance” through my insurance was only assisting me with draining my bank account. I hit up this Firestone and was met with a huge sigh of relief. They were so friendly and got a new tire for me at a great price in a timely manner. Couldn’t have asked for better service!Service: Tires
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December 2022 by Phil
Robert was very courteous and honest. He did not try to upsell anything and my truck was ready in good time. I would recommend this place to anyone!Service: Tires
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October 2022 by chase laurence
I had an alignment done here and it ended up being worse than when I brought it in. I don’t live in town but was told I have 1 year to get this fixed and when I called to schedule I was THEN told the service is only good for 12k miles, which I am passed. Then as I tried to explain I called and complained the same day I got it, I was hung up on. Wouldn’t take my car here, ever again.Service: Wheel alignment
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October 2022 by Nick Clark
Booked an online appoint to have a tire plugged, and the staff was very friendly and helpful while getting me sorted out. Highly recommend!
