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November 2023 by Josh Hartt
I bought a headset a couple of months back. They said I didn’t need a receipt because of the sticker they put for the warranty on the box. I was reluctant but didn’t want to seem like a hassle and just left.Well they are broken now due to an accident and I wanted to take them back because I purchased the warranty but the guy said he can’t read the sticker so he can’t replace them. I explained that is what they gave me and that it has been sitting at the top of my closet since I purchased it so there shouldn’t be any reason that it can’t be readable. He didn’t care and wouldn’t help me.I explained that I come here for the human interaction and he didn’t seem to care. I even said that I wouldn’t be coming back and would just buy online like every other person not stupid enough to drive all the way to this store. Again he didn’t care. Rip GameStop. At least for me.. I won’t ever be going back.
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September 2023 by Markief Jackson
Phone service has a real bad attitude
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September 2023 by Kristen Morales
The Gamestop on O'Neal Lane has the best selection of merchandise out of all of the ones in Baton Rouge. The employees go out of their way to help you find what you're looking for. I definitely recommend going to this location.
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August 2023 by Caro Bentz
Good prices, staff very friendly
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February 2023 by Tamara Wright
Don't count on this place to give you accurate information even when it looks like they're "checking" their system. So. Had an associate who didn't even bother checking on the Witcher Wild Hunt 3 for PS5. He just said the game only came out as digital meaning there were no physical copies which was a lie considering I went to Mall of Louisiana GameStop and found a physical copy but HEY the game was only digital right?!Came here before this time looking for Fire Emblem Engage. Was told by another associate no GameStop within 50 miles had it after he "looked" on the system. Went to the Mall of Louisiana and what do I find? Fire Emblem Engage. But again, there was no copies in any GameStop around...................
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September 2022 by Gerren Sias
Great Experience! Very helpful
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May 2022 by Luke Corley
Superior service, caring staff, and a great selection of merch for the anime/gamer/collector who is any age. Go here weekly with my kids and am never disappointed even if I don't buy anything.
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May 2022 by barnabas gaudin
Has everything but does not do repairs
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April 2022 by Chad Simmons
The staff are happy to be there and their always knowledgeable about all of the items in the store.
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April 2022 by Daniel Pourciau (Danny)
Staff really knows what they sell always answer any questions I have
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April 2022 by Wanda McCray
Good customer service and clean store
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January 2022 by Jacob
I love coming here, they always have great deals
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December 2021 by Candace Shaidaee
Really love GameStop… the service and selection at the O’Neal lane location is the best! They are honest and helpful at all times… even during holiday rush :)
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November 2021 by Twin 225
lady was very nice and helpful. favorite game stop in the city
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September 2021 by Gonzalo Antonio
I cant live without gamestop